Courtesy Volvo of Scottsdale - Service Center
Scottsdale, AZ
380 Reviews of Courtesy Volvo of Scottsdale - Service Center
Jud White - Service - Perfect Score Jud White is the most trustworthy person I have met in business, not just the car business. Our family has had two S80s, an XC90 and an XC60. Jud has Jud White is the most trustworthy person I have met in business, not just the car business. Our family has had two S80s, an XC90 and an XC60. Jud has helped to keep our cars safe and on the road. When he changed dealers we followed him. He is honest and thorough in description and analysis. Even when we had to go out of pocket for repair beyond the routine, Jud relayed the problem and plan in a way that inspired confidence. He can talk to car people, lay people, husbands and wives about repairs in ways that all can understand. He shares options in approach and the rationale behind his recommendations. When we had to revisit a problem, Jud was wonderfully fair and supportive. No, we are not his family :) We are perfectly satisfied customers who continue to buy Volvos because of Jud. More
Courtesy and Jud White did excellent work My recent service at Courtesy was excellent. A free alignment check was followed by a well reasoned service recommended by Jud which solved car proble My recent service at Courtesy was excellent. A free alignment check was followed by a well reasoned service recommended by Jud which solved car problems. More
Unparalleled Jud is the consummate professional. He always tells you the straight answer -- with no bias. We have followed him from dealership to dealership just Jud is the consummate professional. He always tells you the straight answer -- with no bias. We have followed him from dealership to dealership just because he is so good. More
Impeccable service and knowledge Jud has been my service advisor for many years; I won’t take my car to anyone else. Friendly, thorough, and informative. I’ll take my car in and when Jud has been my service advisor for many years; I won’t take my car to anyone else. Friendly, thorough, and informative. I’ll take my car in and when I pick it up there’s times he’s taken the extra step to take care of recalls that I wasn’t even aware of! He’s always got your back. On a recent visit, he even convinced me to upgrade to new XC90 and I love it! Walked me through all the reasons from safety features to just plain cool features. :) More
Best Service Advisor for 12 years running Jud has been my service advisor for 12 plus years. I've owned 3 Volvo's during this time and all have been maintained with Jud. I wont take my vehicle Jud has been my service advisor for 12 plus years. I've owned 3 Volvo's during this time and all have been maintained with Jud. I wont take my vehicles to anyone else for service. Jud treats my family as his own, and continuously takes care of any concerns we have. I take Jud at his word, and know he's got my family's best interest in mind when servicing our vehicles. Thank You Jud More
He's like one of the family! I've been taking my Volvo XC90 in for service with Jud for close to 10 years. At the time, he worked for another dealer. After years of excellent cust I've been taking my Volvo XC90 in for service with Jud for close to 10 years. At the time, he worked for another dealer. After years of excellent customer service and honesty, I was so loyal to him that when I called to make a service appointment and found that he was no longer with the original dealership, I called around to the others until I found him. He knows his stuff, and does everything in within his power (sometimes it seems like more), to give you the best experience. He makes you feel like a friend. Jud comes HIGHLY RECOMMENDED. More
Wonderful to have this Dealership in Scottsdale It is wonderful to have this new dealership close to home. For these last few years it has been very difficult to get quality Volvo service without d It is wonderful to have this new dealership close to home. For these last few years it has been very difficult to get quality Volvo service without driving a long way. Also the people I dealt with were kind and helpful to me personally since I am not very mobile. More
I cant believe it I had a very disturbing experience a couple of saturdays ago when I droppped my vehicle off at the dealer for what I had hoped would be a simple repai I had a very disturbing experience a couple of saturdays ago when I droppped my vehicle off at the dealer for what I had hoped would be a simple repair and return but it ended up going south and nothing but a waste of my time was accomplished. Frustrated about the Service and attention I received I filled out the survey that the dealer sent me and expected it to end up in the round file otherwise none as the garbage. I got an unexpected call a few days later from Armand. The service manager what an breathe of fresh. Air this guy. Really. Understands the concept customer service maybe even Wrote the BOOK he clearly went above and beyond from the initial phone contact to the completion of the work that needed to be done. Because the way he handle me there was never a doubt that it would be handled with class and perfection More
Excellent customer service! We love our XC90 which was purchased through the OSD program...highly recommended! But we had a very poor purchasing experience at another valley deal We love our XC90 which was purchased through the OSD program...highly recommended! But we had a very poor purchasing experience at another valley dealer. From the first time we brought it in for service at Courtesy, we have enjoyed every minute. Brian is the perfect example of exceptional customer service. The technicians have been great even with dumb questions about how to understand the A/C haha. I only wish it was closer to us in Queen Creek :). More
service excellent customer service, They forgot to give a loner car, and the service manager heard me and step in and gave me his loner. great service . Ev excellent customer service, They forgot to give a loner car, and the service manager heard me and step in and gave me his loner. great service . Everyone was great. Thank you More