Covert Buick GMC

Extremely disappointed in quality of service performed. Vehicle in worse shape after service. 10+ service days total and problem still not corrected. Vehicle in worse shape after service. 10+ service days total and problem still not corrected. More

Awesome service, fastest I have ever been in and out. Great customer service, and always smiling. Great customer service, and always smiling. More

Great service Quick and fast Hassle-free Very encouraging Will come again soon thank you encouraging Will come again soon thank you More

I was treated good and my car was taken care of good customer service and is it customer service and is it More

Paper work was a mess. Sales man was the worst. I have bought 4 vehicles from this dealer. I can promise there will not be a 5th. The whole experience was terrible: Sales man was the worst. I have bought 4 vehicles from this dealer. I can promise there will not be a 5th. The whole experience was terrible: More

Great Service. Scheduled the appointment, greeted quickly upon arrival, vehicle finished before the promised time and they even washed it! Scheduled the appointment, greeted quickly upon arrival, vehicle finished before the promised time and they even washed it! More

Oil change; wouldn't release vehicle until paperwork received from the mechanic. Waited another 20 minutes and still no paperwork. I insisted on leaving so they said they would mail the paperwork and ha received from the mechanic. Waited another 20 minutes and still no paperwork. I insisted on leaving so they said they would mail the paperwork and handed over the keys. Why didn't they offer that before wasting my time sitting. 4 employees sitting behind the desk laughing and doing nothing instead of walking back to the work area and getting the work order. Meanwhile the mechanic that worked on my car was already working on another oil change car. This was was Covert Cadillac, not Buick. Terrible serv ice. More

We have been going to Covert Cadillac since 2003. We are purchase at least three Cadillacs Escalade. Not very happy with the environment. The waiting room is not the greatest the selection of coffee We are purchase at least three Cadillacs Escalade. Not very happy with the environment. The waiting room is not the greatest the selection of coffee and snacks. It was not the best. We have several other cars, Lexus, Mercedes, and the service and the atmosphere is much better. Kind of disappointment with Covert Cadillac when expect you guys to have a better waiting area for your customers and your employees behind the desk too much chattering and drinking and there’s a guy that’s back there. That’s very rude and unprofessional. I’m sad to say, but this is probably gonna be the last time that I bring my Cadillac Escalade there for service. We have to drive at least 45 minutes or more but that’s not a problem because we’ve been doing it for a while but it would be nice for her to be worth the drive. More

Very professional and keeps you up to date on your progress in the service department. progress in the service department. More

Always excellent customer service. Jennifer Martinez is a Superstar! I’ve always believed Cadillac mechanics are the best. Jennifer Martinez is a Superstar! I’ve always believed Cadillac mechanics are the best. More