Covert Buick GMC

No one knew where to route me to buy out my lease and then the used car sales person I was sent to named JD lied to me repeatedly about an inspection fee until I threatened to call GM, then it was a misc then the used car sales person I was sent to named JD lied to me repeatedly about an inspection fee until I threatened to call GM, then it was a miscommunication about $995 UCI fee even though I told them several times I did not want the extended warranty. I will not be purchasing from them again. I am giving 2 stars because Service center has been 5 star. Sales dept is a 1 star. More

Nate is the man in service! Give that guy a raise. Only reason that I service here. Give that guy a raise. Only reason that I service here. More

I've always had great interaction and professionalism from my service provider, Jason Wolk, every time I've scheduled an appointment with this location. The work performed on the service tech side is from my service provider, Jason Wolk, every time I've scheduled an appointment with this location. The work performed on the service tech side is lacking, at times. After my most recent appointment for an oil change on September 2nd, my car went into limp mode while I was on my way home on the 130 toll road for some unknown reason. I did notice that the car was placed into "track mode" when it was returned to me after it had been dropped off in "tour mode" by me. Thankfully, I was able to get to a safe place off of the 130 toll and pull over to try to remedy the issue. I ended up shutting the car off and checking under the hood for obvious signs of trouble but found none. I restarted the vehicle and it still was in limp mode. I have an OBD scanner and was able to read some codes and was given a "P16F3' code. The code was not descriptive enough to know the details of the issue. I was able to clear this code and this is what resolved my issue...for now. On my previous service appointment, I discovered that the oil fill cap had been left OFF and sitting on the hood latch after an oil change a few months ago. It was discovered a day or two after the work had been performed at the dealership. I'm unsure if the same individual worked on my car in both instances. If so, there may be a training issue OR another issue going on at this location in the service tech side of the house. I hope I am wrong and that these events were coincidences after having work done at this location. More

Nick was fantastic and professional from beginning to completion of the transaction. He knew what we wanted and found the right ESV for us . We are very thankful for the wonderful experience we had. completion of the transaction. He knew what we wanted and found the right ESV for us . We are very thankful for the wonderful experience we had. More

Very professional staff, they look out for you and your vehicle. They fix the issue in a timely manner vehicle. They fix the issue in a timely manner More

The service writer was amazing. She listened to my concerns and made sure they were addressed. The dealership is always welcoming to customers. She listened to my concerns and made sure they were addressed. The dealership is always welcoming to customers. More

Everything was run professionally and Brian is a true pro. Dealership is kept up great and everyone is super friendly and helpful. pro. Dealership is kept up great and everyone is super friendly and helpful. More

Fast and efficient, reliable as usual. Very happy with the service at Covert. Would recommend. Very happy with the service at Covert. Would recommend. More

service was not exceptional but satisfactory. Mark is always very accommodating. He gave a clear explanation of the service. Mark is always very accommodating. He gave a clear explanation of the service. More

Danelle is always a pleasure to work with. Professional and attentive, she is always pleasant and thorough. Professional and attentive, she is always pleasant and thorough. More