
Covert Buick GMC
Austin, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,115 reviews
It was a great experience working with covert team, they totally understood what I was looking for in a car as well as deal. They made the process so quick and easy. I will definitely recommend people to ch totally understood what I was looking for in a car as well as deal. They made the process so quick and easy. I will definitely recommend people to check covert cadillac for their next purchase. More
Staff was excellent, friendly and courteous. The dealership was clean and welcoming. I didn’t feel pressured and left happy to be part of the Covert family. The only issue I had was initially be The dealership was clean and welcoming. I didn’t feel pressured and left happy to be part of the Covert family. The only issue I had was initially being low-balled on my trade. Also, the advertised price of the Denali I purchased (I researched it online prior) turned out being $1500 dollars more when we got to the desk after dealer add on’s (Covert protection package I believe). Needless to say after negotiating I left happy with the price I paid. The finance manager experience with Art was also pleasant, went over a few add on options but was not pushy. Great conversation and extremely knowledgeable. Before leaving, a customer care representative came to meet with me personally to ensure my experience was top-notch. I would buy again from covert in the future. More
Jackie is very communicative and easy to do businesses with. She was willing to spend the time and effort to make sure I was satisfied with my experience at Covert. She went over all the features of my ne with. She was willing to spend the time and effort to make sure I was satisfied with my experience at Covert. She went over all the features of my new truck, even taking time to get me set up with OnStar and answering questions from my insurance company. She looks at the big picture and focuses on the relationship rather than just one sale. More
Jackie was awesome and honest. I went in with a set price I’d pay and she was able to work it to meet my price. Very friendly. I went in with a set price I’d pay and she was able to work it to meet my price. Very friendly. More
Well if you need a great salesperson, Jackie is the one. I have bought 5 cars/trucks from Covert GMC and she is the best at Covert and in all of Texas. A true professional. I have bought 5 cars/trucks from Covert GMC and she is the best at Covert and in all of Texas. A true professional. More
Great customer service and wants you to be happy with your car or truck selection. your car or truck selection. More
Some of these sales people need to practice a little bit more diplomacy and not such a fast and quick sale. On the other hand, I spoke with a couple of people that were extremely nice and would definitely r more diplomacy and not such a fast and quick sale. On the other hand, I spoke with a couple of people that were extremely nice and would definitely recommend doing business with them in the future. As far as the finance department goes, they get a score of a D More
Terrific, professional and transparent experience overall with all the staff. Working with Jennifer Martinez was a breeze, the mobile alert system to let me know what needed updating on my vehicle was clear with all the staff. Working with Jennifer Martinez was a breeze, the mobile alert system to let me know what needed updating on my vehicle was clear and easy to understand and the estimates were baked into the system. The loaner car was convenient and gave me the piece of mind to know my vehicle was in great hands and would keep me safer on the road. More