Covert Buick GMC

Colton helped make this a smooth and easy oil change. No waiting No hassle . Look forward to my next one No waiting No hassle . Look forward to my next one More

Fairly straight forward process. Plus they delivered to my home in Houston. I would consider buying from them again in the future. Plus they delivered to my home in Houston. I would consider buying from them again in the future. More

This dealership was awesome! Thank you Craig Martinez for being exceptional! Y’all are by far the best experience I’ve ever had in buying a new car! Sincerely, Veronica D Thank you Craig Martinez for being exceptional! Y’all are by far the best experience I’ve ever had in buying a new car! Sincerely, Veronica D Newhall More

Our salesmen Saul Jaimes was outstanding, not pushy but very helpful. He is an asset to your company. very helpful. He is an asset to your company. More

Great experience with our salesman Saul and with Joe in finance. Saul went above and beyond to get the vehicles my husband and I wanted. finance. Saul went above and beyond to get the vehicles my husband and I wanted. More

Great experience, Lon Berg went out of his way to get me the car I wanted in spate of the quota limits for Yukons. the car I wanted in spate of the quota limits for Yukons. More

Top notch service from sales Michael Williams, and service Sherry Woodward and Alex Brickel Over the top customer service. service Sherry Woodward and Alex Brickel Over the top customer service. More

Excellent service. Communication- follow through. Was able to buy vehicle without any issues. The Covert team here is what customers really want when purchasing a vehic Communication- follow through. Was able to buy vehicle without any issues. The Covert team here is what customers really want when purchasing a vehicle. Thanks More

I went to Covert GMC on Saturday after reading their reviews to look for a Yukon Denali that they had. The TLDR version of this is they are horrible on customer service and extremely UNETHICAL. They hi reviews to look for a Yukon Denali that they had. The TLDR version of this is they are horrible on customer service and extremely UNETHICAL. They hid their Market Adjustment fee to be a "Market Value" for the Yukon. Which GM has issued a memo about not doing that (5 minute Google search and you can see people like ChevyDude YT reading the memo AND you can find the actual email on silveradoevolution website). Just because they had it on their lot. When USAA rejected the loan because the car is WAY overpriced and not within the true value Covert hit my credit an additional 4 times playing with numbers to get me approved through their lenders. Their best offer was to take 3K off their Market Adjustment rate. USAA rejected the LTV of the loan because the car is over valued. Covert isn't buying these cars at MSRP and selling 15K over is unethical at best. Brandon informed me if ordered from GMC directly I could wait and not pay their 15K market up. He didn't even know who the President of GM is. When I informed them that the MSRP price would allow USAA to cover the loan I was told that Covert would need financing outside of USAA to allow them to get to MSRP. So use their finance company or don't get to stickert price. When I pushed back they sold the Yukon even though I had a deposit against the vehcile. They never informed me I have 24 hours to come up with financing. Only when I pushed back on the need to use USAA did they come up with that rule. I will update this with a Reddit story link where you can find the wonderful screenshots of our text conversations and you can be informed as to what kind of business this is. More

They made it feel like I wasn't rushed or harassed to make it work 👍 Everything was quick and easy make it work 👍 Everything was quick and easy More