Covert Buick GMC

Maris Mullen understood when we asked to give us straight and honest answers and numbers. Not the usual car dealership headache. We came, signed and drove off. Every one was friendly and they meant it. We we and honest answers and numbers. Not the usual car dealership headache. We came, signed and drove off. Every one was friendly and they meant it. We were impressed. Definitely one dealer we will come back to. The whole car purchase took less than two hours. More

Covert is price gouging. They priced the truck I was interested in $10,000 over MSRP. GM C.E.O. Mary Barra gas written all GM dealers instructing them to stop all gouging s They priced the truck I was interested in $10,000 over MSRP. GM C.E.O. Mary Barra gas written all GM dealers instructing them to stop all gouging sales practices. As of today, when looking at their web site, it looks as if their gouging practices are still being implimented. More

The sales person has a great personality and is super friendly; his name is Sterling friendly; his name is Sterling More

I purchased a 2015 used vehicle with low mileage. Drove it for 2 months and the engine locked up on highway. I had it towed to a nearby mechanic who found that the engine had no oil in it, though it was no it for 2 months and the engine locked up on highway. I had it towed to a nearby mechanic who found that the engine had no oil in it, though it was nowhere near due for a change — leading me to believe that the dealership sold me a car with low oil. It took a month to get my car back from their shop after. My warranty covered it but the girl at the front desk presented me with a bill for over $10k. How do you accidentally almost take $10k from someone?? I took it in to get a window button fixed and a windshield pump replaced. It took a MONTH to get the car back. When I finally picked it up I was being charged more than I was quoted. I waited 20 minutes to get the car pulled up, and when I got in there was mechanic paperwork strewn about the car, my back windshield wiper was missing, and a massive piece of the car’s undercarriage was left in my backseat. I went to the manager and luckily they comped my visit. This was appreciated but they’ve lost my trust and I’ll never go buy or service a vehicle here again. More

I’ve had a great experience all three times at this dealership the salesman really go above and beyond to get you into what you want dealership the salesman really go above and beyond to get you into what you want More

Bought a new vehicle and found scratches on the vehicle. After fixing the scratches and being at the shop, more scratches were found. Overall lack of attention to detail was terrible. I drove to this de After fixing the scratches and being at the shop, more scratches were found. Overall lack of attention to detail was terrible. I drove to this dealership 4 separate times to pick up my "new" vehicle and found new scratches each time. Additionally, due to lack of attention to detail, they put 200 miles on my car to drive it to the service department. Management told me I could "trade it in" when they had the vehicle more than I did vs. fixing the issue. More

False advertising to get people to come in. Unprofessional employees who aren't there to make your experience any better. I recommend this dealership to know one Unprofessional employees who aren't there to make your experience any better. I recommend this dealership to know one More

Anthony was a great salesman no pressure, found me a great SUV I’m a very happy customer!!I will recommend this dealership to my friends and family. great SUV I’m a very happy customer!!I will recommend this dealership to my friends and family. More

Do not walk away but instead RUN AWAY FROM THIS DEALER THAT LIES AND FAILS TO FOLLOW LAW. Two months after purchase I have not received a copy of the purchase docs despite numerous requests. Then on THAT LIES AND FAILS TO FOLLOW LAW. Two months after purchase I have not received a copy of the purchase docs despite numerous requests. Then on to service that never has an opening to do recall or defective vehicle issues Also sales that promised a loaner so that the vehicle that has everything wrong with it and of course, only lies and ignoring the numerous email requests. More