
Covert Buick GMC
Austin, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Chad Mastrud was responsive and attentive to all of my needs and he followed through on everything he promised. His team delivered my truck on time and clean. Thanks again for a job well done. needs and he followed through on everything he promised. His team delivered my truck on time and clean. Thanks again for a job well done. More
Had a great experience purchasing my car from Covert. Chad M was my salesperson and he was very helpful, kept me informed of what was going on and took the time to explain everything Chad M was my salesperson and he was very helpful, kept me informed of what was going on and took the time to explain everything More
Worked with Chad and I was able to agree to everything ahead of time. When I arrived everything was ready to go. Really appreciate all the hard work and Chad helping me minimize the time I spent at the de ahead of time. When I arrived everything was ready to go. Really appreciate all the hard work and Chad helping me minimize the time I spent at the dealership. Love my new truck thanks again! More
1. DON'T BUY A CAR HERE!!!!!2. DON'T BELIVE THERE SO 1. DON'T BUY A CAR HERE!!!!! 2. DON'T BELIVE THERE SO CALLED 5 STAR POINT INSPECTIONS!!!!! 3. My sister just got a car here, still under 90 days ag 1. DON'T BUY A CAR HERE!!!!! 2. DON'T BELIVE THERE SO CALLED 5 STAR POINT INSPECTIONS!!!!! 3. My sister just got a car here, still under 90 days ago, and they refuse to help her . She just made her first payment and the transmission went out! They won't sell her a warranty even though in the contract it Cleary states she has 90 days to add it. So its been parked at the dealership for a month, not drivable! They won't put her in a different car and clearly have no remorse for ripping off a single mom who was just trying to find a reliable transportation to work. This experience has been the worst for her. Just thought the public should know this, before sumone else gets ripped off here. Whatever you do plz avoid Mario Juarez !!!(Completey Heartless!!!! And will happily sell you a broken car over 10k) More
I can't say enough wonderful things about my experience with Ronnie at Covert GMC. We needed to buy a car for our son and needed it to happen in one day. Ronnie jumped in and managed the process start to f with Ronnie at Covert GMC. We needed to buy a car for our son and needed it to happen in one day. Ronnie jumped in and managed the process start to finish. At 6:30 the car was delivered. Who even knew that was possible ! More
A most sincere thank you to Waleed Aboul-Hosn and the Covert dealership team. I had been considering purchasing a new truck and was checking Covert’s inventory online one evening and the most personable Covert dealership team. I had been considering purchasing a new truck and was checking Covert’s inventory online one evening and the most personable sales agent picked up my inquiry. I felt we connected immediately and after many texts and several calls, I purchased a truck and it was delivered to our front door! How’s that for service! Throughout the entire time, I felt Waleed was sincerely working to make my buying experience the best, and it certainly was. I’m a great judge of character and he certainly surpassed my expectations. He was genuine and honest and if I wanted additional information, he’d check on it and get back to me. I know I wasn’t his only customer, but I felt like I was. Waleed is the best sales agent I have dealt with in a long time! After my purchase, we had a little incident with our truck and he helped us resolve it giving me advice, suggestions, and just plain listening to me. Thank you Waleed...you’re the best! If you truly want excellence in an agent, ask for Waleed...he’ll take care of you. He did me! 😊 More
Scheduled service for my 2017 GMC Canyon to replace the A/C control module due to a failed back light. Submitted my appt on-line. I received no contact prior to my appointment. I arrive slightly ear A/C control module due to a failed back light. Submitted my appt on-line. I received no contact prior to my appointment. I arrive slightly early for the appt and the service manager advised that this wasn't to replace the module but to verify the issue, order the part and they would contact me to schedule replacement when the part arrives. This was on 12/17. We are now sitting at 12/30 and I have yet to receive contact to schedule replacement. I left a voice mail on the service manager's phone on 12/22. No return call, no contact at all. It's really a shame as I had such a great sales experience. The service experience is the worst I have dealt with. More
Not a good placenothing but lies . empty promises. pull Not a good place nothing but lies . empty promises. pull my credit many many times. I did not get vehicle from there . They lied about deal till the Not a good place nothing but lies . empty promises. pull my credit many many times. I did not get vehicle from there . They lied about deal till the end. Hector, lane and other Managers More
Super happy Oscar and Carlos were brilliant! They made getting a car super easy when the previous 10 garages I had tried couldn't help due to me having just moved Oscar and Carlos were brilliant! They made getting a car super easy when the previous 10 garages I had tried couldn't help due to me having just moved to the USA (including an Expat specialist!). Very happy with their help and would happily recommend! :-) More
Very hard to get a loner on a recall as they never have anything available for at least a month out. Try another dealership if you need service ASAP! anything available for at least a month out. Try another dealership if you need service ASAP! More