
Covert Buick GMC
Austin, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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New GMC Canyon Denali Second vehicle purchased from Jackie in six weeks. The total professional! She found just the truck I wanted and coordinated the installation of the a Second vehicle purchased from Jackie in six weeks. The total professional! She found just the truck I wanted and coordinated the installation of the additional accessories I purchased. Over the two purchases my wife and I have been totally and completely satisfied. Jackie is more like a good friend, not just a salesperson. Wayne Weathersbee More
New GMC Terrain Jackie was the total professional, knowledgeable, efficient and friendly. The dealership did not have the exact vehicle we wanted so Jackie and Manage Jackie was the total professional, knowledgeable, efficient and friendly. The dealership did not have the exact vehicle we wanted so Jackie and Management worked diligently to find the exact one we wanted and then Jackie delivered the car to our home. Great customer service all around. More
Like Buying a car from a good friend I was looking for a 2017 Grand Cherokee Summit. I'd found a 4 through the USAA Car buying website. Covert was just around the corner, so and indicated I was looking for a 2017 Grand Cherokee Summit. I'd found a 4 through the USAA Car buying website. Covert was just around the corner, so and indicated that I was interested, and hurried over to see it. Brian Cox greeted me and was very helpful, attentive, courteous, and accommodating. In addition, I received several inquires from Covert wanting to follow-up on my interest. I had to make a total of 4 trips to the dealership (to account from my wife's work schedule and my mechanics availability). Brian was very understanding and always had the vehicle ready to be picked up. We decided to purchase and worked with Finance Manager Rob Priday. He was able to get a good package from Chase, and we are now very proud owners of a 2017 Grand Cherokee Summit. We requested a 2nd key faub and the Covert Jeep Service Department (Bill Scheid) made that event quick and smooth. Great job all around! More
New GMC 2500 I got a great deal at Covert on my new vehicle. This is the 4th vehicle I have purchased from Covert. My salesman, Steve Sarich, worked hard to get me I got a great deal at Covert on my new vehicle. This is the 4th vehicle I have purchased from Covert. My salesman, Steve Sarich, worked hard to get me a great deal. More
Dennis Cardona Mr. Cardona is very professional but friendly and he made sure that we are happy with our vehicle and NOT the pushy type unlike others that we have de Mr. Cardona is very professional but friendly and he made sure that we are happy with our vehicle and NOT the pushy type unlike others that we have dealt with. I will refer him him to friends and relative who are in the market to buy a new vehicle. More
Josh Esquivel is the best. He made sure I was happy with my choice of vechicle and I was very happy. I will refer Josh to my relativMorenodf01es and friends. is the best. He made sure I was happy with my choice of vechicle and I was very happy. I will refer Josh to my relativMorenodf01es and friends. More
Thanks These guys will take care of you long after the purchase. They truly care about treating their customers the right way. I'd use them again. These guys will take care of you long after the purchase. They truly care about treating their customers the right way. I'd use them again. More
Don't Trust These Cheats & Liars! I bought a car from these folks, was promised two free oil changes. Took car in for second oil change and was told I had a time limit on getting thos I bought a car from these folks, was promised two free oil changes. Took car in for second oil change and was told I had a time limit on getting those two oil changes. Checked my paperwork from the sale and did not see any time or mileage limit on the two free oil changes. Was totally surprised when I was charged $76 for the oil change instead of getting it for free. To make matters worse, they send me a coupon for their regular oil change price at $49 and still charge me more! Wrote to the general manager Cory Covert, who never responded to my message. Pretty bad when the owner/GM does not respond to customer concerns! I have purchased 3 vehicles from these people over the last 7 years and this is how they treat their better regular customers. Take this to heart as this is how they will likely treat you after you buy a car from them. Oh, and their service is very slow and their people do not communicate very well either, so take your car for service elsewhere as it will be faster, cheaper, and someone will actually give a crap if you are a customer! More
Engine Failures after Several Attempts to repair Back in January 2018 I started visiting the service dept. at Covert. Over a course of 9 months this service dept has attempted to repair my engine, ad Back in January 2018 I started visiting the service dept. at Covert. Over a course of 9 months this service dept has attempted to repair my engine, ad have failed multiple times. Opposed to requesting a Field Engineer from GM the Service Manager Alex authorized repairs that left me with multiple return trips to the dealer, for the same engine and alike repairs. I have documentation this service department reused part(s) from previous repairs. The Dept. has taken short cuts to repair my vehicle, thus creating more engine needed repairs. Currently my engine is experiencing more problems due to the lack of better judgement. The Dept. manager does not take responsibility for their short comings, blames GM as a company as to why better practices aren't rendered. More
Buyer Beware- Doesn't disclose transit damage on new cars I purchased a new 2018 Yukon XL from this dealership the end of 2017. Everything about the transaction went smooth, and at the time, I would have give I purchased a new 2018 Yukon XL from this dealership the end of 2017. Everything about the transaction went smooth, and at the time, I would have given them a 5 star review. However, over the past few months, my front bumper started to shift, causing the metal to stick out over the wheel well, and the paint to chip. I took the car to my local GMC dealership, and the body shop thought it was strange, so cost to repair was submitted to GMC to cover as a factory defect. GMC responded saying the car was damaged in transit to the Covert dealership, therefore it would not be covered as a defect. They also brought to my attention there was a documented damage report to the front bumper of my car in GMC's national system. Covert did not disclose this information to me at the time of purchase. Covert responded they are not required to share this information with the buyer. If it is not legally required, then it is a business decision- I believe the decision to with hold pertinent information on the history of a new car is fraudulent. My recommendation to buyers approaching this dealership is to ask for the VIN number on vehicles you are considering, and run the number by GMC to check there is no prior history on record that you should be aware of when you make your purchase decision. Or shop at a dealership that is no so covert. More