Covert Chevrolet Bastrop

Alex took great care of us working hard to make the deal come together in a timely and convenient manner. He was thorough and thoughtful the whole experience leaving no doubt he’s truly cares about his cus come together in a timely and convenient manner. He was thorough and thoughtful the whole experience leaving no doubt he’s truly cares about his customers. More

Do NOT buy a vehicle from them. They practice deceptive advertising and bait and switch tactics. They currently have a Suburban advertised at a price that they refuse to sell it for They practice deceptive advertising and bait and switch tactics. They currently have a Suburban advertised at a price that they refuse to sell it for. BUYER BEWARE!! More

Will is a great service rep. He goes the extra mile to make sure his customers are safe when they get back on the road and receive the proper service. He goes the extra mile to make sure his customers are safe when they get back on the road and receive the proper service. More

Dave always take good care of us to make sure we don't forget any service timelines. Everyone there is friendly and professional. They service techs do a good job on our truck. We like that it is a place forget any service timelines. Everyone there is friendly and professional. They service techs do a good job on our truck. We like that it is a place we can trust and is a convenient location. More

I previously purchased a vehicle from Covert Chevrolet Bastrop and my experience has been disappointing, to say the least. As a single woman, I trusted this dealership to sell me a reliable car, but inste Bastrop and my experience has been disappointing, to say the least. As a single woman, I trusted this dealership to sell me a reliable car, but instead, I feel completely taken advantage of. The car had significant faults that were not disclosed during the sale. Shortly after purchase, I noticed my car began to jerk while in drive and began overheating every 5-10 miles. In the span of 7 months, I had to replace the water tank, coolant reservoir, thermostat with housing, water pump, water pump mounting gasket, serpentine belt, Engine coolant air bleed hose connector, Coolant outlet flange, valve cover and valve cover gasket... THEN the ENTIRE ENGINE gave out and needed to be replaced. When I reached out to the dealership for support, the response was unhelpful, and the responsibility was not taken seriously. I expected honesty, professionalism, and a solution, but unfortunately, that wasn’t the case. When I reached out for assistance, the dealership was dismissive and unhelpful, showing no concern for my situation or their responsibility. This experience has been incredibly frustrating and has left me feeling deceived and undervalued as a customer. I urge others to think twice before purchasing from Covert Chevrolet Bastrop, especially if you’re someone like me who relies on honesty and fairness from professionals in the industry. More

Great service and nice people to work with . Will is such a good asset to your service department ! Will is such a good asset to your service department ! More

David was excellent. This was the fastest service I have ever experienced anywhere! I’ll be back! This was the fastest service I have ever experienced anywhere! I’ll be back! More

My service has been over priced and poor. I had to go back to have a part they ordered put in. On that visit they tell me the parts department got the wrong part so I have to take the the car I had to go back to have a part they ordered put in. On that visit they tell me the parts department got the wrong part so I have to take the the car in yet another time. I also broke down the labor costs and found them to be inconsistent. $300 for a battery and $400 to put it in. Once this latest fiasco is done, I will not use them again More

Great experience, in and out no hassle. Rick was excellent. 4 new car from here. Rick was excellent. 4 new car from here. More

just now New Worst vehicle purchase I have ever experienced… This Dealership is the reason people hate buying cars. I attempted to purchase a vehicle from three hours away, and it was a nightmare t experienced… This Dealership is the reason people hate buying cars. I attempted to purchase a vehicle from three hours away, and it was a nightmare to say the least. I paid for my own transportation to get the vehicle to me and when it arrived, I was shocked. The front and back bumpers were both not attached correctly. There were numerous dings and damage on the vehicle. None of which was disclosed to me by the salesman. When I let them know, I would be returning the vehicle and spending another $250 to get my vehicle back. They made a snide comment about if I Was going to be that picky I should buy brand new. To make matters worse, my vehicle had damage on it when it was returned to me. I have yet to receive an apology from anyone… I worked specifically with Michael V, Johnathan Abbott And Russell, the finance manager. Do not attempt to purchase your vehicle from this dealership! They do bad business! More