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Covert Ford of Austin

Austin, TX

3.0
545 Reviews

11514 Research Boulevard

Austin, TX

78759

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545 Reviews of Covert Ford of Austin

September 15, 2023

The place is a very customer oriented friendly business . You are acknowledged and greeted by a very professional staff . Covert made it a very pleasbsr and easy for me to do business with them from the sale More

by LMUNOZ1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Sam Alcevedo, Marco and Max
September 14, 2023

Smooth transaction will surely use mobile service again. I will definitly buy my next vehicle from Covert. More

by Tony R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Carrasco
September 14, 2023

Wrong information and poor communication. Not informed correct about recall, gave excuses for work needrd More

by whitleybay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan
September 14, 2023

Excellent service and friendly employees. They made the entire transaction seamless and smooth. That's why I buy all my cars from Covert. More

by charlie68
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christian Carrasco
September 14, 2023

Covert has an amazing selection of vehicles and great service. I'm so impressed with the professionals there and love how easy they make the car-buying experience. More

by CKAYMICHELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Belanger
September 14, 2023

Excellent communications about appointments, convenient and easy to make appointments, excellent service writer who listened to my concerns and made a follow up call on items he would recommend to keep my More

by JIM@ROBERSON.COM
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Acker
September 14, 2023

Great service that was done at my home in a timely and professional manner to resolve a recall. More

by jasonfgall
Recommend Dealer
Yes
Employees Worked With
Scott Acker
September 13, 2023

William was polite and knowledgeable, a pleasure to work with. The service is one of the reasons I come back. More

by pepepierson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William (service)
September 13, 2023

Service was impeccable as was Shawn the service person. Very highest recommendation! Would certainly use this service again! More

by DEBBY.COTTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Carrasco
September 13, 2023

Do not waste your time or money. It took over a month to get my car back for basic interior upholstery repair (factory issues). When I got my invoice back it said they spent under 3. More

by Austin Ford Owner
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bounced to different service people so I couldn't tell you
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