Covert Ford of Austin

Fast service. But when we first arrived no one greeted us and we did not no the procedure. We ended up walking are the service drive asking various workers what to But when we first arrived no one greeted us and we did not no the procedure. We ended up walking are the service drive asking various workers what to do More

Brittany was good and keeping me up to date while my truck was in the shop and made sure to contact me before anything was done. The reason I do not recomend the service center and why it gets a three w truck was in the shop and made sure to contact me before anything was done. The reason I do not recomend the service center and why it gets a three when really it was at least a 4 star experience is because I noticed a bottle of spray that I used inside my truck was gone. I’d contact the dealership but it was a $5 bottle and after my sales experience there i knew they wouldn’t try and do anything about it so it’s not worth the time. Just don’t keep anything loose laying around or someone is going to swipe it and you should be good to go there More

Brittany was so helpful in addressing my tire issue. I did not have an appointment as the flat came unexpectedly. The tire came in and was replaced in a timely manner. I did not have an appointment as the flat came unexpectedly. The tire came in and was replaced in a timely manner. More

We had some bumps with my car buying experience but the staff (Joseph Nunez) was very supportive, informative, and kind. I got a better deal than I had originally expected and am very happy with Covert For staff (Joseph Nunez) was very supportive, informative, and kind. I got a better deal than I had originally expected and am very happy with Covert Ford! More

Very helpful and made it extremely easy to find and get a car. Nice people and fair pricing. car. Nice people and fair pricing. More

I still have one of the issues. I took my car for 2 issues and only one was resolved. I took my car for 2 issues and only one was resolved. More

I purchased additional warranties that have not been linked to my VIN in Lincoln Way. The additional,warranties not linked are advanced windshield protection, road hazard tire and wheel and the preferr linked to my VIN in Lincoln Way. The additional,warranties not linked are advanced windshield protection, road hazard tire and wheel and the preferred protection plan. I travel a lot and I anticipate the need to have my Navigator serviced at out of state dealers and if the plans are not in the database I anticipate this being a problem. Please confirm these warranty plans are linked to my VIN. More

They were Friendly , very Informative , Fast with the execution and just an overall pleasure to do business with. execution and just an overall pleasure to do business with. More

Good service, fast time, courteous employees, minimal wait time span, easy to pay, easy to make an appointment wait time span, easy to pay, easy to make an appointment More

I have been dealing with Covert for close to 20 years and the service has always been excellent! the service has always been excellent! More