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Covina Hills Chevrolet
Covina, CA
254 Reviews
Thank you for choosing Covina Hills Chevrolet! We take great pride in serving the Inland Empire drivers including Covina. Our selection of new and used vehicles, along with an extensive variety of parts, accessories, and tires, will certainly blow your mind away. Our financial experts will also help you with the best way to purchase your dream vehicle with the utmost ease. Make the most of our hours and directions page to get to our dealership. Covina Hills Chevrolet is waiting for you! We are glad to serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 254 reviews
May 04, 2026
Impressive service , the process went very smoothly and was completed fast without compromising great customer service. was completed fast without compromising great customer service. More
by LOERAG
Verified Customer
May 01, 2026
I had an extremely disappointing experience with Covina Hills Chevrolet while attempting to purchase a 2025 Toyota GR86 Hakone Edition from out of state. Over the course of three to four days, I worked Hills Chevrolet while attempting to purchase a 2025 Toyota GR86 Hakone Edition from out of state. Over the course of three to four days, I worked with Chris, the General Sales Manager, and a sales representative, Luis, trying to get clear pricing. They repeatedly avoided putting anything in writing and were very difficult to reach. Phone calls went unanswered, messages were not returned, and it was clear that in person customers were being prioritized over serious remote buyers. Eventually, we came to a verbal agreement on price over the phone, which led me to book a flight from Texas to California to complete the purchase. Upon arrival, the experience immediately went downhill. I asked to speak with Chris, the General Sales Manager I had been working with directly, and he would not even come out to shake my hand. I was told he was too busy and was redirected to another salesperson. When I questioned this, I was told he was focused on ordering inventory and that it was a higher priority than meeting a customer who had just flown 1500 miles specifically to purchase a vehicle from their dealership. When I inspected the vehicle, I found it in far worse condition than expected for an eight month old car with 10000 miles and a clean Carfax. The paint had noticeable swirl marks, scratches, and blemishes throughout. After scanning the vehicle, it also showed an active fault code for the passenger side airbag system. To make matters worse, the GR86 is a manual transmission vehicle and no one there seemed capable of properly operating it. I watched their wash employee attempt to move the car while clearly struggling, riding and burning the clutch in the process. That alone was extremely concerning. Despite the prior agreement, I was then informed that the price would be increased by 1200 dollars due to market conditions. This was after I had already flown in based on the agreed terms. Even after attempting to move forward, the process was incredibly inefficient. I was the only customer actively purchasing a vehicle, yet it took nearly an hour just for the finance department to begin paperwork on a straightforward cash deal. The most concerning part of the experience was observing how the vehicles are handled. The detailing process involved the use of deck brushes and dirty rags typically used for hard surfaces like concrete. It was clear that this practice was contributing to the widespread paint damage I saw, not just on this car but across the lot. Even brand new C8 Corvettes in the showroom had visible swirl marks and scratches. I did attempt to work with their GM, Johnny, who made an effort to try to save the deal and was the only person who showed any level of professionalism. Unfortunately, by that point the overall experience had already left such a negative impression that it could not be salvaged. In all my years of buying and evaluating vehicles, I have never encountered a dealership with this level of disorganization, lack of transparency, and disregard for vehicle care and customer experience. I truly do not understand how they are selling cars. I ultimately walked away and flew back home extremely disappointed. I would strongly caution anyone, especially out of state buyers, to proceed carefully or consider other dealerships. More
by Rk55
Employees Worked With
April 29, 2026
The dealership was well staffed and we were able to leave satisfied with our new car and no hiccups in the process! satisfied with our new car and no hiccups in the process! More
by MELODYBOTELLO72
Employees Worked With
April 24, 2026
Fast! Efficient! Clean! Great inventory on the lot! So happy with our salesman Steven that jet is world and made the deal easy and rememberable Efficient! Clean! Great inventory on the lot! So happy with our salesman Steven that jet is world and made the deal easy and rememberable More
by BAYJAY95
April 24, 2026
This Chevrolet dealerThey like to make it easy on the customer's experience I will refer my friends customer's experience I will refer my friends More
by bts.tow
Employees Worked With
April 20, 2026
Great customer Service. They had everything ready when I got there. Chris Garce the best. They had everything ready when I got there. Chris Garce the best. More
by elmermorals
Employees Worked With
April 16, 2026
We are working on another vehicle Great guy I almost bought my blazer ev from him in 2025. He let another sales woman take the commission. Great dealing with him this time for the spark and we are talki bought my blazer ev from him in 2025. He let another sales woman take the commission. Great dealing with him this time for the spark and we are talking about a 22 silverado More
by Noble.estib
April 13, 2026
I knew exactly what I wanted and I was in and out in 1 hour! I did all the talking and pre paperwork before I drove out there (I am in Valencia). It was a great experience. Steven showed professionalism a hour! I did all the talking and pre paperwork before I drove out there (I am in Valencia). It was a great experience. Steven showed professionalism and was very knowledgeable. Robert in finance was quick as well! They also have a lot of inventory! More
by BAYJAY95
April 12, 2026
No pressure understood my current situation and was able to work a great deal for me. to work a great deal for me. More
by cathleengasca
