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Covina Hills Chevrolet

Covina, CA

Overview
Employees
Reviews
Vehicles
4.3
194 Reviews
Thank you for choosing Covina Hills Chevrolet! We take great pride in serving the Inland Empire drivers including Covina. Our selection of new and used vehicles, along with an extensive variety of parts, accessories, and tires, will certainly blow your mind away. Our financial experts will also help you with the best way to purchase your dream vehicle with the utmost ease. Make the most of our hours and directions page to get to our dealership. Covina Hills Chevrolet is waiting for you! We are glad to serve you.
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635 S Citrus Ave

Covina, CA

91723

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Showing 194 reviews

November 21, 2025

I took it In for an oil change and to check my tire pressure, they did not check the tire they just added air . I later found out I had a nail stuck to it and drove it in the rain like that More

by jjmoreno1986
Recommend Dealer
No
Employees Worked With
5
Report | Print
Nov 24, 2025 -

Covina Hills Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 20, 2025

Never called me to update about my car. I called 7 times before they gave me a report. More

by Brelopez7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Nov 24, 2025 -

Covina Hills Chevrolet responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 17, 2025

I've been to many dealerships in the past this is my first Chevrolet, and the service center was amazing specifically Alfonso he had my issue taken care of in a day which is unbelievable in the service More

by stevewoodcastleconstruction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso the service department manager (can't recall his last name sorry)
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Nov 17, 2025 -

Covina Hills Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Covina Hills Chevrolet, we look forward to having you as a valued customer for many years to come!

November 16, 2025

Service has always been excellent. But this last service took over a week to resolve. Appreciated the loaner vehicle but it was a stressful week. More

by acunaalvarez
Recommend Dealer
Yes
Employees Worked With
Richard Ryan
Report | Print
Nov 16, 2025 -

Covina Hills Chevrolet responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

November 13, 2025

Service department needs help in management, service department always adds in states different items on vehicles that need to be fixed More

by Esther Ramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department & management
Report | Print
Nov 19, 2025 -

Covina Hills Chevrolet responded

We're sorry to hear about your experience, Esther, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

November 12, 2025

They were extremely professional and knew exactly what we wanted in our next truck. They did research and had one brought in for us. More

by whiteboy1444
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caesar Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annjeneane "AJ" Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Garces
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2025 -

Covina Hills Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Covina Hills Chevrolet.

November 11, 2025

I have been going to Covina Chevrolet to have my Colorado serviced even though I bought it elsewhere. It’s conveniently cose to my home and has always taken good care of my vehicle.The service depar More

by acunaalvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Ryan
Report | Print
Nov 12, 2025 -

Covina Hills Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Covina Hills Chevrolet.

November 07, 2025

The dealership had my card almost two weeks. It took them over a week to figure out what's the problem.It was going to take another week to order the parts.But after complaining to the g m manufa More

by happyhsu141
Recommend Dealer
No
Employees Worked With
Alfonso
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Nov 11, 2025 -

Covina Hills Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly, or let us know the best way to contact you and we will reach out.

November 05, 2025

Great service friendly staff. Had full service done while I waited,service was done under the time I was quoted. More

by theslatazz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Nov 05, 2025 -

Covina Hills Chevrolet responded

Thanks for sharing your thoughts about your experience with Covina Hills Chevrolet. We appreciate your business and hope to see you again soon!

November 05, 2025

Excellent and fast customer service. I will definitely recommend to anyone wanting to purchase a vehicle. More

by MALDONADO_LILY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annjeneane "AJ" Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Garces
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2025 -

Covina Hills Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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