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Covina Hills Chevrolet

Covina, CA

Overview
Employees
Reviews
Vehicles
4.3
254 Reviews
Thank you for choosing Covina Hills Chevrolet! We take great pride in serving the Inland Empire drivers including Covina. Our selection of new and used vehicles, along with an extensive variety of parts, accessories, and tires, will certainly blow your mind away. Our financial experts will also help you with the best way to purchase your dream vehicle with the utmost ease. Make the most of our hours and directions page to get to our dealership. Covina Hills Chevrolet is waiting for you! We are glad to serve you.
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635 S Citrus Ave

Covina, CA

91723

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Showing 254 reviews

January 23, 2026

Great customer service and professionalism Great customer service and professionalism Great customer service and professionalism More

by Jeffreykemp81
Recommend Dealer
Yes
Employees Worked With
Malici and Johnny
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Jan 24, 2026 -

Covina Hills Chevrolet responded

Thank you for choosing Covina Hills Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 19, 2026

Very respectful, worked with me every way possible. I will be back for a Tahoe Thank you guys!!! Juan is the man!! More

by jackmannicholas34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan
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Jan 19, 2026 -

Covina Hills Chevrolet responded

Thank you so much for choosing Covina Hills Chevrolet! Please let us know if we can be of any more assistance.

January 19, 2026

Did the bait and switch for prices on service. First quoted 1500, the 1900, then 2100 More

by david.woodward22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service dept
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Jan 22, 2026 -

Covina Hills Chevrolet responded

We're sorry to hear about your experience, David, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Jan 22, 2026 -

Covina Hills Chevrolet responded

We're sorry to hear about your experience, David, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 13, 2026

I was scheduled at 7am to drop off my vehicle to get serviced and they did not have my loaner vehicle ready. I had to wait for about 2hours to get it. That is ridiculous, I would understand if this was More

by guerreroax
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Omar
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Jan 17, 2026 -

Covina Hills Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Jan 17, 2026 -

Covina Hills Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 13, 2026

Very rude . Did not help me in any way . Lied to me . More

by ILOVEASADA13
Recommend Dealer
No
Employees Worked With
Norma
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Jan 17, 2026 -

Covina Hills Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Jan 17, 2026 -

Covina Hills Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

January 13, 2026

I found it was very friendly and explained the whole process to me. Also made goi recommendations. More

by MRC_NV
Recommend Dealer
Yes
Employees Worked With
Mike I think was his name
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Jan 13, 2026 -

Covina Hills Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Covina Hills Chevrolet. We look forward to having you as one of our valued customers for many more years to come!

January 12, 2026

Very grateful for the help last night . Truly amazing having someone so helpful .very grateful More

by marthita.campos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caesar Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2026 -

Covina Hills Chevrolet responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Covina Hills Chevrolet!

January 11, 2026

I liked the way I got an appointment right away didn't have to wait to long More

by annagalvez84
Recommend Dealer
Yes
Employees Worked With
Norma
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Jan 11, 2026 -

Covina Hills Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Covina Hills Chevrolet. We look forward to having you as one of our valued customers for many more years to come!

January 09, 2026

Said they would wash my truck, they did not. Asked to put lug nuts a locks in certain order, they did not Service has always had issues. Lack of professional service More

by Ssgleoleal
Recommend Dealer
Yes
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Jan 11, 2026 -

Covina Hills Chevrolet responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

Jan 12, 2026 -

Ssgleoleal responded

I take commitment very serious. If you say something will get done, then it should. Norma is a great person but she cannot be responsible for what the techs do. I asked that the lug nuts be placed in a certain order because the two locks should be facing each other for balance. I asked only because the wheels were being rotated. Norma asked if I wanted my truck washed. I said yes. Simple stuff but not done. I have never had a trouble free service call since I bought the truck. If you want details, I would be more than happy to talk to someone. Over the last few years your dervice dept has had a large turnover. I will only talk to a responsible person that can make a n impact on your service department. Thank You Leo

January 08, 2026

I had to come back for the same problem I had before. I was never told what caused the issue the first time and I don't expect to get an answer this time. More

by Cpeebles0
Recommend Dealer
No
Employees Worked With
Service department
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Jan 14, 2026 -

Covina Hills Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Jan 14, 2026 -

Covina Hills Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

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