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Covina Kia

Covina, CA

Overview
Employees
Reviews
Vehicles
3.8
188 Reviews
Here at Covina Kia, we are here to help you have the experience you deserve when getting a new ride. We want to help you get to know more about us and how we are helping to serve drivers near Covina, Los Angeles, and Pomona, CA.
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626 South Citrus Avenue

Covina, CA

91723

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Showing 188 reviews

September 30, 2026

Great and friendly team ? ? They were very helpful and patience through each process as I bought 5 cars More

by jeanclaudeconforti
Recommend Dealer
Yes
Employees Worked With
Eric Ortega and Alex
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Sep 30, 2026 -

Covina Kia responded

Our team enjoyed guiding you through each of your five purchases, including your new Kia K4. Knowing you found us friendly and patient means a lot.

September 30, 2026

I felt they lied. They sent me an offer by text and when I came in, the offer didn't exist and no one knew who sent it to me. Did not even get what was most important, More

by frankmont126
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Randy Sells Cars
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2026 -

Covina Kia responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

September 29, 2026

Very professional and the finance team there is amazing I will definitely recommend this dealership to friends and family , soon even getting my other car there soon . More

by ongodjohnny
Recommend Dealer
Yes
Employees Worked With
Eric
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Sep 30, 2026 -

Covina Kia responded

Knowing you found our finance team supportive and the purchase process smooth means a lot to our team. We’re glad the purchase of your Jeep Wrangler Unlimited 4xe met your expectations. We appreciate your recommendation to friends and family and look forward to assisting with your next vehicle soon.

September 29, 2026

Simple, polite, and straight forward. Covina made purchasing a new vehicle very easy for my family and I. Can’t beat the lifetime warranty either. More

by jjf1993
Recommend Dealer
Yes
Employees Worked With
Randy Sells Cars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
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Sep 29, 2026 -

Covina Kia responded

Our team is pleased we could make purchasing your Carnival Hybrid simple and straightforward for you and your family. Hearing that you appreciated our polite approach and the lifetime warranty means a lot to us.

September 29, 2026

Great and Friendly team helpful and courteous made me feel as if was part of the Family😍 More

by jeanclaudeconforti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Sells Cars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Ortega sales, Alex sales manager
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Sep 29, 2026 -

Covina Kia responded

We’re glad our team helped you feel at home during the purchase of your Jeep Wrangler 4xe. Your praise of our warm, helpful approach means a great deal to our team.

September 29, 2026

I was told something and didn’t honor it I been trying to get in contact with the department to resolve it leave plenty of messages and no call backs or response More

by victor.chinchilla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark
Print
Sep 30, 2026 -

Covina Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

September 26, 2026

Very friendly, helpful, made sure that I was being taken care of, tried to get the best deal for me. More

by superman22469
Recommend Dealer
Yes
Employees Worked With
Tony Gonzalez
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Sep 26, 2026 -

Covina Kia responded

Knowing that you felt well cared for and got a great deal means a lot to us. Thank you for choosing our dealership for your new Sorento Hybrid; we hope it exceeds your expectations mile after mile.

September 26, 2026

I love my salesperson Oscar. Unhappy with entire service dept. lied to re coverage . Didn’t wash my car . I don’t trust you. I will shop for better service when it’s time.I bough More

by cspencerc21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar - is great
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Sep 30, 2026 -

Covina Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Oct 15, 2026 -

cspencerc21 responded

cspencerc21@gmail.com

September 25, 2026

Everyone was very nice and helpful without being pushy. I will certainly recommend Covina Kia to friends. More

by jjaminet
Recommend Dealer
Yes
Employees Worked With
Scott
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Sep 26, 2026 -

Covina Kia responded

Your mention of our team being helpful without any pressure reflects how we aim to assist every driver. Knowing the leasing process for your new Seltos felt effortless is rewarding. Your willingness to recommend us to friends means a lot to our team.

September 21, 2026

Every staff member we encountered went above and beyond as we had a last minute situation that needed to be taken care of. More

by carzate.ambs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ezekiel and George
Print
Sep 21, 2026 -

Covina Kia responded

Hearing that our staff went above and beyond to meet your last-minute service needs means a lot to our service department. Our team is pleased we could perform the last-minute service on your Kia Sorento.

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