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Covina Kia

Covina, CA

2.5
105 Reviews

626 South Citrus Avenue

Covina, CA

91723

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Showing 105 reviews

May 12, 2020

RUDE Sales people Sierra & Westley were rude when I called to discuss a vehicle posted online. Sierra is disrespectful to customers. She should be fired or reprimanded. More

by N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sierra, Westley
May 19, 2020 -

Covina Kia responded

Hello, I’m sorry you had a less than stellar experience. As a dealership, pride ourselves on delivering a 5-star customer experience. We would like to learn more about your experience and make this right. Please feel free to call or email us.

Jun 03, 2020 -

Covina Kia responded

Hello, I’m sorry you had a less than stellar experience. As a dealership, pride ourselves on delivering a 5-star customer experience. We would like to learn more about your experience and make this right. Please feel free to call or email us.

December 28, 2019

Service department consists of scam artists that try to con you out of money! They tried telling me my car will break down and brakes will fail if I don't spend thousands in repairs- went to get a 2nd opin More

by Forte.
Recommend Dealer
No
Employees Worked With
Raul
December 10, 2019

KIA OF COVINA SCAM ARTIST They sold me a vehicle that had previously been damage an claim that that it is certified. They sell you oil change packages that are supposedly unive More

by davidmunoz18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
. .
October 31, 2019

I took my car for a recall. Excellent service and very professional people at the shop. However, the person who answers the phone to make the appointment , Jennifer, very rude and not help at all. It give More

by Ziky
Recommend Dealer
Yes
Employees Worked With
Jennifer lousy customer service, . ., Tim Campfield
October 01, 2019

I am a proud owner of a 2017 Kia Niro I bought my car brand new and have loved every day I owned it. Yesterday I was rear ended by a DUI driver. The driver was in a Dodge Ram 4 wheel drive pickup one of More

by Cheryl
Recommend Dealer
Yes
Employees Worked With
. .
September 12, 2019

Michael Connely Michael was awesome to work with. Very understanding and kind. He made us feel like we were important and not a bother. Great guy. I would highly reco More

by Storm Moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Connely , . .
July 11, 2019

Excellent service I have been going to this service dealer for years and have been dealing with Michael Connell. Service advisor and he never fails me. He is always so More

by Condenza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Connell, Monique service receptionist, Joseph service driver
June 01, 2019

COMPLETE SCAM THIS DEALER WILL RIP YOU OFF BUY SOMEWHERE ELSE THESE GUYS ARE A BUNCH OF THIEVES I BOUGHT A NEW KIA AND THEN I WAS ASKED TO RETURN THE CAR THEY KEPT MY 3000 DOWN PAYMENT AND MAKE More

by COVINAKIAGARBAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Hill, . .
February 21, 2019

Wonderful Service by Mark I came in today for an oil change and tire rotation. With it being my first oil change, Mark was very informative with any questions I had. The perfec More

by Arianna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Munoz, . .
December 03, 2018

Poor sales experience Went this weekend to purchase a new Sorrento. We had a True car quote so everything was supposed to be easy. They would not honor the TC quote but g More

by kiadude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mo