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Covina Kia

Covina, CA

2.5
105 Reviews

626 South Citrus Avenue

Covina, CA

91723

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Showing 105 reviews

August 01, 2013

I recently had a very pleasant buying experience at Covina Valley Kia dealing with Adrian. He was friendly, answered all my questions and patiently showed me a number of vehicles and helped me until I More

by carbuyer535474
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian
July 11, 2013

I bought a used car and i had some problems with it. The service department were very rude when i was not satisfied with their work. my car was damaged by them and they accused me that i damaged the car mys More

by syedsyed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
christian and service manager
July 08, 2013

Excellent customer service. Everyone was super friendly. James was awesome!!! He was very helpful and informative. He really took the time to go over the car and answer any possible question I could have. I More

by JennyMari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
June 23, 2013

AVOID THIS DEALERSHIP!! This is the worst place to get a car. Since I got the car I’ve been having several issues with it. First of all, all of their brand new cars are dirty from the inside and outside lik More

by truestory06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh
Jun 25, 2013 -

Covina Kia responded

My name is Wes Parker and I am the General Manager of Covina Valley Kia and would like to talk to you in reguards to your experiance with my store. Please call me when you have a chance so I can resolve this issue for you. My number is 626-736-4275. I will wait for your call. Thank You Wes Parker General Manager Covina Valley KIA

June 23, 2013

Met Steve Kanady in Dec., wasn't quite ready to buy. He kept in touch for 6 mos. and I finally went to see him. He did his best to work with my financial situation, assisted with my trade-in. I had br More

by santoyol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Kanady, Hugo Diaz and Jess (provides valuations on trade-ins, I believe.
June 05, 2013

This is my second Kia vehicle I have leased from this dealer. My overall purchasing experience was excellent. The employees at this dealership are quite committed in providing an overall outstanding cu More

by ndirish95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Elliot
June 01, 2013

WARNING!!!! Do not buy a car from this dealership!. They will low-ball you on your trade and steal your registration if you do not deal with them. Be careful of bait and switch. I should have listened to More

by garypolk
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sierra Van Olephen
Jun 25, 2013 -

Covina Kia responded

We at Covina Valley Kia are here for your customers. When it comes to service or Sales we want to earn your business. From reading your post we did give you the best new car price out of all the dealerships you went to or got an email from but we can't tell you or anyone else what a trade is worth without seeing it and test driving it. I am truley sorry that we lost your reg and will gladly pay you back or even get you a new one. we are not that kind of store. Our goal is to sell you a great vehicle at a great price without the back and forth game. Please call me so that I may be able to fix this problem or talk to you further about it. My number is 626-736-4275. Thank You Wes Parker General Manager Covina Valley KIA

May 01, 2013

Anthony was always courteous, was never aggressive and was always willing to answer all my questions. I was very happy with him as a salesman. I also want to mention the negative scores and negative feedb More

by abeperez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony DeFusco
April 17, 2013

I recommend this dealership to anyone. Everyone was so nice. overall a great place. If you want a KIA, this is the place to go!!!! More

by priscillaav22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy, Shawn, James
February 22, 2013

After being turned down by 5 dealerships and smaller auto sales companies I finally stumbled upon Covina Valley Kia and Ted. Before even running my credit Ted promised me he could get me a car, so my husband More

by kimabney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted & Shaun
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