Cox Chevrolet Incorporated

Disappointed With The Woman Who Booked My Service Appointmen Scheduled an appointment to have serpentine belt replaced on my 2014 Impala (was recommended by service dept.) for 4/5/18 at 7:30 am. When I arrived t Scheduled an appointment to have serpentine belt replaced on my 2014 Impala (was recommended by service dept.) for 4/5/18 at 7:30 am. When I arrived the belt was not in stock so I had to reschedule for 4/6/18 at 2:45 pm because I would have had to wait until after 12noon for the belt to be delivered. What was so disappointing was that when I called to make the 4/5/18 at 7:30 am appointment I clearly told the woman who booked the appointment that I needed the serpentine belt replaced. My time is valuable and to keep the original appointment I(came from Sarasota) had to be up pretty early. I love the service Cox provides and this is the first time there was any sort of hiccup but I can't see myself or any other customer wanting to endure this again when it was clearly explained what I wanted to bring the car in for. More

Always makes me happy with a new vehicle We've bought several cars and trucks over the years from Ron at Cox Chevrolet and every time has been a great experience. They have gone as far away We've bought several cars and trucks over the years from Ron at Cox Chevrolet and every time has been a great experience. They have gone as far away as Atlanta to get the exact new truck i wanted, repainted a part of a used car we purchased, and made sure i got the best financing i could to make sure that i was happy in the long run. More

Tom was a great service advisor Great place. Highly recommend. Tom in service and Ron in sales were great. I would go back here for all other services on my Camaro SS and buy future Great place. Highly recommend. Tom in service and Ron in sales were great. I would go back here for all other services on my Camaro SS and buy future vehicles from Ron. Good people. More

Always welcoming From the phone call to the appointment coordinator to the greeter when you arrive. The are always friendly & helpful. Service advisors are professiona From the phone call to the appointment coordinator to the greeter when you arrive. The are always friendly & helpful. Service advisors are professional and don’t waste your time. I received a status call as promised and the vehicle was ready when promised. Good overall experience every time I am there. More

Positive Service Report Sorry, I didn't get back to you on the phone call. My experience with the Service Tech and others in the Service Dept. was excellent. I have always Sorry, I didn't get back to you on the phone call. My experience with the Service Tech and others in the Service Dept. was excellent. I have always been impressed with how they treat their customers. The problem I had that brought me to Cox on Tuesday, 4/2/18, was quickly determined and was determined to be covered by my extended warranty. Thanks to everyone at Cox Chevrolet. Adelia "Dee" Hurst More

Everything was Awesome They took the time to really figure out what was wrong with my car. Gave me a loaner and my vehicle was ready days in advance. I WILL ONLY TRUST COX C They took the time to really figure out what was wrong with my car. Gave me a loaner and my vehicle was ready days in advance. I WILL ONLY TRUST COX CHEVROLET! More

Great buying experience! Never owned a Chevy before. Ron was the best salesman I've ever come across at any dealership. He spent at least an hour with me and my new Colorado Never owned a Chevy before. Ron was the best salesman I've ever come across at any dealership. He spent at least an hour with me and my new Colorado, explaining every aspect of the "goodies" inside, how to work things and about OnStar. He truly made the buying experience a great one and he made me feel right at home with my new toy!! He's the best and I HIGHLY recommend anyone to hunt him up at Cox Chevrolet!!! He wasn't one of those "pushy" salesmen, and answered all my questions and concerns. Wonderful place to buy a new truck or car! I LOVE MY NEW BABY, and he sure gets 5 stars from me. Thank you Ron, you're the best! :) Claudia Young More

Easiest experience ever and most comfortable The salesman made our experience very comfortable and no pressure at all. The provided documents for everything I asked. They even got the service ma The salesman made our experience very comfortable and no pressure at all. The provided documents for everything I asked. They even got the service manager to answer any questions I had. More

OUTSTANDING Rick strives for superior customer service, honesty and efficiency. Because of the great working relationship with me, I would recommend Rick Seato Rick strives for superior customer service, honesty and efficiency. Because of the great working relationship with me, I would recommend Rick Seaton and Cox Chevrolet to anyone. More

Very well it was a good service I didn't wait long they took Again it was a good service courtesy vehicle was very nice and helpful took me to work pick me up and my car was done great job Again it was a good service courtesy vehicle was very nice and helpful took me to work pick me up and my car was done great job More