Cox Chrysler Dodge Jeep Ram

Cox Dealership, specifically Kevin was not honest and is a continuing reminder why people tend to distrust car salesmen. My experience: I had a 2023 Tacoma that I was in contact with Kevin about. I call a continuing reminder why people tend to distrust car salesmen. My experience: I had a 2023 Tacoma that I was in contact with Kevin about. I called to make sure the truck was a manual . He said it was and that he personally saw it. Kevin called back and left a vmail that is was a typo and it is an automatic. I called back and he said I could leave a deposit for the truck assuming they would honor the online price (32,985). Kevin said “Yes, we have to honor our online price and advised it would be higher $34k out the door. He said he would call back for the FaceTime required before the deposit. Kevin called back and said he was sorry but his manger Tim Lang took a deposit for it already. He was not able tot give a clear answer on a few things, but would reach out if it changed and said he was sorry as he “could hear the disappointment in my voice”. Later that night the listing changed to 42,990. Had my friend call the next and see if it was available. Barbra advised my friend it was available and has had no deposits on it. They even sent him a video of the truck. If the price was wrong and needed to be adjusted, I get that. However, advising a customer that you will honor a price, then having a deposit taken be the reason it falls through, and going up on the price moments later, appears to be bad faith practices. I did reach out to the sales manager, Tim and the owner, Bill but have had no response. More

Great service great inventory quick and easy process very appreciative of the experience I will buy there again appreciative of the experience I will buy there again More

Great customer service have been dealing with them for years last few vehicles has been bought threw them years last few vehicles has been bought threw them More

This was my first time going to this dealership since we purchased our Jeep some years ago as the Jeep is used by a my daughter but I needed an inspection for my Lincoln the service writer was awesome I was purchased our Jeep some years ago as the Jeep is used by a my daughter but I needed an inspection for my Lincoln the service writer was awesome I was in and out quick easy and ultra polite. More

Awesome service as usual staff absolutely great and friendly waiting area clean and well maintained friendly waiting area clean and well maintained More

Throughly satisfied at this time, looking for miles and miles of smiles in the future. miles of smiles in the future. More

My dealings with Wyatt who was my point of contact on site keep me informed on what was found and what needed to preformed in order to get my vehicle right, I would recommend Wyatt and Cox for any repair site keep me informed on what was found and what needed to preformed in order to get my vehicle right, I would recommend Wyatt and Cox for any repairs. More

Very helpful and very knowledgeable service advisor was nice and friendly didn’t take long to get back nice and friendly didn’t take long to get back More

Very fast and friendly service with knowledgeable people. They took excellent care of my Toyota! They took excellent care of my Toyota! More

Very friendly pleasant sales staff a pleasure to deal with Very clear and informative about options Enjoyed my purchase experience with Very clear and informative about options Enjoyed my purchase experience More