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Crain Volkswagen of Fayetteville

Fayetteville, AR

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1,042 Reviews

2011 W Foxglove Dr

Fayetteville, AR

72704

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Showing 1,042 reviews

October 25, 2018

Great Everything was perfect! I went to check on the cards and see the possibilities of getting a newer car. I arrived there at 9 am and left there there at More

by VDQ10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wesley Wilkinson, Chris Bunch, Derek Marshall, Ben Milford
Oct 25, 2018 -

Crain Volkswagen of Fayetteville responded

Thank you so much for your kind words. I am happy that Ben could help you with your vehicle purchase. Been does an excellent job of helping clients find a car, SUV or truck they will love and then putting a deal together that works for them. Thank you for your 5 Star review. Best regards, Your Crainteam Crain VW of Fayetteville

October 25, 2018

Customer service top notch They were awesome!!! After 8 dealerships, they met my budget needs but was able to get a truck that was fully loaded. They were extremely nice and if More

by Rhall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben, Alan Alvayero
Oct 26, 2018 -

Crain Volkswagen of Fayetteville responded

We are so happy that we could find a truck that meets your needs. Thank you for your nice compliment. We appreciate your 5 Star review and thank you for your business. Best regards, Your Crainteam Crain VW of Fayettevile

October 25, 2018

Great job working together We really liked the Atlas, but didn't want to make a purchase that size unless we were sure. We left to go eat and discuss if this was the right tim More

by ChristyC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cant remember his name, but was in the military with Kenny. , Tommy Pittenger, Kenny Ford
Oct 25, 2018 -

Crain Volkswagen of Fayetteville responded

There is a reason we call ourselves "The Crainteam" and this is a good example. Thank you for your kind words and 5 star review. I know that taking care of our customers is our top priority and I am so glad that you feel that Tommy and Kenny took such good care of you. Thank you again for your nice compliment. We appreciate your business and the opportunity to serve you. Best regards, Your Crainteam

October 24, 2018

Everyone did amazing! We both really appreciate the effort that everyone put into helping us find the best deal and jumping through all the hoops that were thrown at us! More

by ivalencia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Marshall, Jacob Clark
October 20, 2018

Helpful & Patient Ben & Kenny took great care of me through the process of acquiring a car & taking out my first auto loan. They were able to get a new car to a price t More

by sarahasiel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Ford , Ben Milford
October 20, 2018

Oil change and tire rotation I had an oil change and tire rotation in the Service Dept. Manny was my point of contact and took care of my needs and was great. He always is. More

by Jason Sutton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny in Service
October 20, 2018

Ben Milford is OUTSTANDING Ben made buying my first car so exciting and fun! He was super helpful and got me in car I LOVE! I left knowing how to work everything in my car becau More

by Brandy J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Milford
October 19, 2018

Crain Volkswagon gives great service Both Sales and Service members give quality, friendly personal service. They've given me a great car and have helped to keep it well-maintained. More

by bberry1022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
Oct 19, 2018 -

Crain Volkswagen of Fayetteville responded

We appreciate your kind words and thank you for the opportunity to serve you. We sincerely thank you for your business and look forward to serving you in the future. Oh yes, and we love getting a 5 star review, thanks. Best regards, The Crainteam Crain VW of Fayetteville

October 17, 2018

Car rides so good now. Rides good now.Took longer than I thought but not Crain fault.Work was good and van was taken care of. Good job guys.All were friendly and helpful. More

by Glad It's back
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe and Andrew
October 15, 2018

Had a recall on my beetle. Im a student in Fayetteville, and I’m from out of town. Everyone was super helpful and super nice! I brought my car in for a recall my mom had told me More

by Vneed5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember.
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