
Crain Volkswagen of Fayetteville
Fayetteville, AR

Filter Reviews by Keyword
By Type
Showing 1,042 reviews
Great Everything was perfect! I went to check on the cards and see the possibilities of getting a newer car. I arrived there at 9 am and left there there at Everything was perfect! I went to check on the cards and see the possibilities of getting a newer car. I arrived there at 9 am and left there there at 12 with an almost new car. Ben was so nice. The finance guy and Ben found a way for me to get the financing I need it. I really appreciate that. More

Customer service top notch They were awesome!!! After 8 dealerships, they met my budget needs but was able to get a truck that was fully loaded. They were extremely nice and if They were awesome!!! After 8 dealerships, they met my budget needs but was able to get a truck that was fully loaded. They were extremely nice and if you can believe it, the quickest also :). More
Great job working together We really liked the Atlas, but didn't want to make a purchase that size unless we were sure. We left to go eat and discuss if this was the right tim We really liked the Atlas, but didn't want to make a purchase that size unless we were sure. We left to go eat and discuss if this was the right time and the right car. When we came back our salesman was busy with another individual. Instead of making us wait on him, another salesman jumped right in to help. They worked as a team; the other salesman didn't have an attitude since it wasnt his sale. More
Everyone did amazing! We both really appreciate the effort that everyone put into helping us find the best deal and jumping through all the hoops that were thrown at us! We both really appreciate the effort that everyone put into helping us find the best deal and jumping through all the hoops that were thrown at us! More

Helpful & Patient Ben & Kenny took great care of me through the process of acquiring a car & taking out my first auto loan. They were able to get a new car to a price t Ben & Kenny took great care of me through the process of acquiring a car & taking out my first auto loan. They were able to get a new car to a price that worked for my budget even though I originally believed I could only afford something used. Would absolutely recommend working with Ben as he took the time to explain anything that I asked about in terms that were easy to understand & he was extremely personable/easy to joke around with. More
Oil change and tire rotation I had an oil change and tire rotation in the Service Dept. Manny was my point of contact and took care of my needs and was great. He always is. I had an oil change and tire rotation in the Service Dept. Manny was my point of contact and took care of my needs and was great. He always is. More
Ben Milford is OUTSTANDING Ben made buying my first car so exciting and fun! He was super helpful and got me in car I LOVE! I left knowing how to work everything in my car becau Ben made buying my first car so exciting and fun! He was super helpful and got me in car I LOVE! I left knowing how to work everything in my car because he took the time to show me even the smallest things! Also, the guys at VW stayed after hours to get me in the right car, and to get me the best deal they could! I appreciate the service and the friendliness of everyone in the dealership! More
Crain Volkswagon gives great service Both Sales and Service members give quality, friendly personal service. They've given me a great car and have helped to keep it well-maintained. Both Sales and Service members give quality, friendly personal service. They've given me a great car and have helped to keep it well-maintained. More
Car rides so good now. Rides good now.Took longer than I thought but not Crain fault.Work was good and van was taken care of. Good job guys.All were friendly and helpful. Rides good now.Took longer than I thought but not Crain fault.Work was good and van was taken care of. Good job guys.All were friendly and helpful. More
Had a recall on my beetle. Im a student in Fayetteville, and I’m from out of town. Everyone was super helpful and super nice! I brought my car in for a recall my mom had told me Im a student in Fayetteville, and I’m from out of town. Everyone was super helpful and super nice! I brought my car in for a recall my mom had told me about and they knew exactly what I was talking about. More