Crain Volkswagen of Fayetteville

Very nice and polite. Did a good job and took very good care of me and my truck. Did a good job and took very good care of me and my truck. More

they were on time did good work and at the best price. a good car company a good car company More

Dealers were friendly and accommodating. Financial person was not pressuring. Overall I had a good experience. Financial person was not pressuring. Overall I had a good experience. More

The staff were very friendly and accommodating. Will not hesitate to use them again when needed. Will not hesitate to use them again when needed. More

They were quick and to the point. They even called me earlier in the day asking if I'd like to come in early. They even called me earlier in the day asking if I'd like to come in early. More

Scheduled appointment weeks in advance, dropped our car off day before appt so they could have it first thing on day of appt. Received a call on day of appt saying they didn’t have the part (DPF Filter) an off day before appt so they could have it first thing on day of appt. Received a call on day of appt saying they didn’t have the part (DPF Filter) and it would be days before they could complete the job. They blamed Parts, they blamed employee turnover, they blamed other customers cars…. They blamed everyone but themselves. Service Department is Not honest nor trustworthy More

I have been coming to this dealership for service for 4 1/2 years. They are excellent. 1/2 years. They are excellent. More

Great job making you feel like you are the only one in the dealership. Kind and attentive to your needs. the dealership. Kind and attentive to your needs. More

Great place to deal with. The service department went above and beyond to make my first service quick and effortless! The service department went above and beyond to make my first service quick and effortless! More

Awesome salesman and finance manager. Brenton and Bradon went above and beyond to make us feel comfortable with our purchase of a 2018 Beetle and didn't pressure us. Since we drove 4 hour Brenton and Bradon went above and beyond to make us feel comfortable with our purchase of a 2018 Beetle and didn't pressure us. Since we drove 4 hours to look at and then purchase the Beetle they were very welcoming and accomodating. They were both amazing and answered all our questions and I highly recommend Crain Volkswagen of Fayettevile to anyone either local or from afar. They made my Mom and I very happy with our purchase of our 2018 Beetle. We love our new ride!! More