Crain Volkswagen of Fayetteville

Crain dealership went out of their way to help my daughter get her battery changed. Max & Karen were great! Would definitely use Crain again! So grateful for the great customer service daughter get her battery changed. Max & Karen were great! Would definitely use Crain again! So grateful for the great customer service More

Great service by Mac, I think. They were short handed with COVID issues and still got me in and out to repair my ECM recall. with COVID issues and still got me in and out to repair my ECM recall. More

Helpful, competent, patient, understanding and reliable!! We’ll for sure be back after they had to deal with a challenging situation!! Service department worked really hard to make our bad situation all good We’ll for sure be back after they had to deal with a challenging situation!! Service department worked really hard to make our bad situation all good! More

Had a good experience. In and out in about an hour even though our appointment was not put on the schedule. Everyone was friendly and knowledgeable. though our appointment was not put on the schedule. Everyone was friendly and knowledgeable. More

I highly recommend Crain VW. The sales team is very knowledgeable about the product and not the normal pushy salesman. They are super friendly and they are there to help you with all your needs before knowledgeable about the product and not the normal pushy salesman. They are super friendly and they are there to help you with all your needs before, during and after the sale. Go buy and see them. More

I will definitely be going back to purchase another Volkswagen from this wonderful dealership. All of the dealers and the financial people were very nice and helpful and answered all my questions effec Volkswagen from this wonderful dealership. All of the dealers and the financial people were very nice and helpful and answered all my questions effectively. More

Service and people were very good. Prices were excessive. Cabin air filter for $ 65.00. No thanks. They cost about $25.00 anywhere; charcoal and all. It's 3 minutes labor. excessive. Cabin air filter for $ 65.00. No thanks. They cost about $25.00 anywhere; charcoal and all. It's 3 minutes labor. More

Crain Volkswagen was a great place to buy a car! Everyone I worked with was very friendly and explained all the details during the process. It was the best car buying experience I’ve had! I worked with was very friendly and explained all the details during the process. It was the best car buying experience I’ve had! More

Sorry. Not impressed. Thought a simple job of fixing a turn signal would be easy, but I was wrong. Wanting $300 for a $30 part and 10 minutes work is unbelievably crazy, and then charging $178 just for th turn signal would be easy, but I was wrong. Wanting $300 for a $30 part and 10 minutes work is unbelievably crazy, and then charging $178 just for the scan and not doing any work. Also, the communication of the job was very poor. I had to call to find out what was going on. Don’t think I’ll be back anytime soon, unless I have too. More

Service was great and completed very quickly. I had a vehicle inspection done and was told that there was no charge for the service. I am very pleased with Crain. vehicle inspection done and was told that there was no charge for the service. I am very pleased with Crain. More