Crain Volkswagen of Fayetteville

Jose was amazing with us. He was very personable and patient with us while we made a decision on a vehicle. The facility was very clean and well maintained. The financial guy was really good with us as patient with us while we made a decision on a vehicle. The facility was very clean and well maintained. The financial guy was really good with us as well. They made our experience pleasant while buying a vehicle. More

The service was good, people were friendly; however, the overall price was just very expensive and the price was unexpected. I was not told an estimate. overall price was just very expensive and the price was unexpected. I was not told an estimate. More

Was a very good experience, Hunter was a great salesman and was able to answer all questions adequately. Felt comfortable with the entire buying process for being a first time buyer through a dealership. and was able to answer all questions adequately. Felt comfortable with the entire buying process for being a first time buyer through a dealership. More

Great communication and appreciated the service. Our questions were answered in a timely manner and they did what they said they would for the quoted price. questions were answered in a timely manner and they did what they said they would for the quoted price. More

They did a great job fixing our vehicle, however the service department would tell us they were almost done with the vehicle and it took them another 2 hours to finish. Otherwise we were happy with the service department would tell us they were almost done with the vehicle and it took them another 2 hours to finish. Otherwise we were happy with the service. More

They helped me get a new car and Jose did exactly as I asked him to. It's refreshing to see salesmen that don't force their pitches on you. He listened, and it earned him a sale. More should take after hi asked him to. It's refreshing to see salesmen that don't force their pitches on you. He listened, and it earned him a sale. More should take after him!! More

Place sucks. Didn’t fix problems, lied to me then told me I was mistaken on issue, very rude. Service manager reviewed voicemail they then found I was not mistaken but did NOTHING to resolve the issue. I was mistaken on issue, very rude. Service manager reviewed voicemail they then found I was not mistaken but did NOTHING to resolve the issue. More

Very attentive staff. Friendly & accommodating. Great Very attentive staff. Friendly & accommodating. Great overall experience. They stayed late and worked hard for us. Hunter was thoughtful and got sev Very attentive staff. Friendly & accommodating. Great overall experience. They stayed late and worked hard for us. Hunter was thoughtful and got several vehicles ready for test drives. More

I was able to get my Passat in and out to have the AC fixed in a timely manner and the service was very good. fixed in a timely manner and the service was very good. More

Our salesperson, Hunter, listened carefully to all of our questions and concerns. He offered helpful insight on the different vehicles, leading us to a good decision. questions and concerns. He offered helpful insight on the different vehicles, leading us to a good decision. More