Crain Volkswagen of Fayetteville

We came in looking for a used car and left with a great deal. They were very communicative and gave us great options. This was an overall great experience and would recommend. deal. They were very communicative and gave us great options. This was an overall great experience and would recommend. More

We were treated with respect and not rushed or pressured in any way. The process to get out the door with our new vehicles was the smoothest we’ve ever experienced and we have purchased quite a few new cars in any way. The process to get out the door with our new vehicles was the smoothest we’ve ever experienced and we have purchased quite a few new cars. More

Had a good experience with the team. Purchase was smooth and answered all my questions and explained about the new car and they are will to help you in any possible way for smooth delivery and answered all my questions and explained about the new car and they are will to help you in any possible way for smooth delivery More

Hunter is highly informed and very personable. Hunter has been very patient and understanding during my car exploration process. He treated my best friend like a member of his own family from the moment she been very patient and understanding during my car exploration process. He treated my best friend like a member of his own family from the moment she walked on the lot to a couple hours later when she drove away. Empathetic and helpful. Thanks man! More

My car purchase was great! I feel like I got a good value, the customer service was great and they have been available for follow up questions along the way. Great experience! value, the customer service was great and they have been available for follow up questions along the way. Great experience! More

Everyone at the dealership was honest. Straightforward and easy to work with. Joel was very educational about the car and features. Overall I had a great experience! and easy to work with. Joel was very educational about the car and features. Overall I had a great experience! More

Nice clean dealership was a pleasant car buying experience. Everyone was nice to work with and the Jose did well with a 1st time car buyer. experience. Everyone was nice to work with and the Jose did well with a 1st time car buyer. More

I would give it 5 stars because they took good care of my car, except for two things... after spending 3 weeks in the shop and nearly $2k, you’d think they could at least vacuum it and give it a wash. The bi car, except for two things... after spending 3 weeks in the shop and nearly $2k, you’d think they could at least vacuum it and give it a wash. The biggest issue was that I left (after hours) with the tire pressure light blinking. That should have been noticed and handled before I paid the bill. Good service but not above and beyond. More

Crain Volkswagen is one the best dealerships I have ever been to. The building is always clean, mechanics are very knowledgeable, and the service tech is very helpful and friendly. My experience had not bee been to. The building is always clean, mechanics are very knowledgeable, and the service tech is very helpful and friendly. My experience had not been the same at other places like Landers. This is the only dealership I would ever buy another Volkswagen from.. thank you to the Crain team for earning my business. More

I have never had a car delivered to my house so this was a first for me. I worked with Brenton White and Braden Grisham. Braden made the whole purchase a good overall experience. I feel that the dealersh a first for me. I worked with Brenton White and Braden Grisham. Braden made the whole purchase a good overall experience. I feel that the dealership offered me a fair trade in value for my vehicle so I didn't have to haggle back and forth on the final price of the car. Brenton delivered my new car with no problems and completed the paperwork inside my home. Finally, Brenton drove my trade in back to the dealership. The dealership saved me having to drive almost 400 miles roundtrip by delivering the vehicle to my door. Plus, Brenton made sure to fill the tank up with gas before arriving at my home. I was very pleased with the entire purchase experience and I would recommend Crain VW to my friends and family. I will definitely consider Crain VW when purchasing my next new car. More