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Crain Volkswagen of Fayetteville

Fayetteville, AR

not yet
rated
1,042 Reviews

2011 W Foxglove Dr

Fayetteville, AR

72704

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Showing 1,042 reviews

May 16, 2021

Hunter my sales person was very helpful, knowledgeable and patient during my purchase. The dealership was very friendly and the purchasing process was very easy and streamlined. I highly recommend making More

by ASJDSLP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Smith
May 13, 2021

I was always informed about what was going on with my car at all times. The service department did a great job. I’ll be using this location again. More

by jrstamps11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Buratowski
May 12, 2021

Minimal service needed - changing a taillight bulb - took over an hour. Waited and was not told it had been completed until I asked. Had I known it would take that long, I would have arranged to leave it, bu More

by DISPLAYQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department
May 11, 2021

Crain VW was easy to work with and helpful in making decision easier plus offering a fair trade value for my vehicle. I recommend highly. More

by Micki Houston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Pittenger, Bradon Grisham
May 09, 2021

The General Manager and his team made my purchase fast and easy. We would recommend everybody to Crain VW in Fayetteville for sales and service. More

by eddiebrown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Pittenger, Bradon Grisham, Jose Rivera, Hunter Smith, Abbey Duplechin, Brenton White, Jason Buratowski, Shane Roberts
May 11, 2021 -

Crain Volkswagen of Fayetteville responded

Thank you for taking the time to take our survey. I know Shane and the entire sales team appreciates your kind words and 5 Star review. We thank you for the opportunity to serve you and thank you for your business. Best regards, Your Crainteam

May 08, 2021

Excellent service. We were late for the appointment and the service department went above and beyond to make it work. Saving us another trip since we live over an hour away. More

by APRILCOOPER2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service, Robert Gilmore
May 07, 2021

Prompt and professional. The mechanics even cleaned out my car (which I assume they had to do in order to replace my seatbelt). It was greatly appreciated. Excellent service. More

by HDSCANTLING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Rivera, Hunter Smith, Abbey Duplechin, Brenton White
May 05, 2021

Service esa great. Mack made the process stress free and easy. They washed my vehicle for an added bonus. I will be returning for my next service. More

by Ynahpetscarde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mack Butler
May 04, 2021

The service department fixed my car promptly and helped find a touch of financing so I could afford a costly repair. My 2007 Jetta runs well now. Thank you to Mack and the Crain VW team. More

by acarias
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mack Butler
May 02, 2021

Jose was fantastic. His knowledge on vehicles and non pressure made us happy to purchase a dream vehicle. Jose was a delight to buy from. More

by KATHRYNELSIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
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