Crain Volkswagen of Fayetteville

Great Service, very attentive, followed COVID protocol, could not have asked for a better experience. I would highly recommend to fellow friends. Thanks Volkswagon. 5 stars could not have asked for a better experience. I would highly recommend to fellow friends. Thanks Volkswagon. 5 stars More

Awesome bunch of guy. Very helpful and will work with you. Very professional and will help you find what you want. Will buy a vehicle from them again you. Very professional and will help you find what you want. Will buy a vehicle from them again More

I was apprehensive about coming in because of a bad experience at a related dealership. However, I was met with very kind and informative service. I was reassured that my warranty would cover my costs experience at a related dealership. However, I was met with very kind and informative service. I was reassured that my warranty would cover my costs and my problems were from recalls. I was informed of warranty that I didn’t realize I had. Everyone was sure to meet all of my needs with a smile. I was also very impressed with the person I worked with because he stayed calm and professional as customers and phone calls piled up. More

Excellent service. Very focused on customer satisfaction and answering all questions. Waited in their spacious waiting area and service was completed in a timely manner. Parts and labor is about twice as mu and answering all questions. Waited in their spacious waiting area and service was completed in a timely manner. Parts and labor is about twice as much as the same service on my Civic at the Honda dealer though More

Great work, great explanations, easy to schedule, efficient with time, and super friendly and kind department manager. I always feel like I was treated fairly and and that I leave with my car in opti efficient with time, and super friendly and kind department manager. I always feel like I was treated fairly and and that I leave with my car in optimal condition. More

Brought a car in for a pre-buy inspection and Mack worked me in with no fuss. Took the time to understand and execute my requested items. Joel (technician) also took the time to debrief me on his findings. P me in with no fuss. Took the time to understand and execute my requested items. Joel (technician) also took the time to debrief me on his findings. Professional operation, super clean and welcoming dealership. Just REALLY need to add an Audi franchise! More

Good people, service done as described and on time. My daughters beetle had issues with remote door lock. The service team dug into the problem after reprogramming the remote yielded no results. They fo daughters beetle had issues with remote door lock. The service team dug into the problem after reprogramming the remote yielded no results. They found an improper installation from another service center led to a broken an internal door component. They got he part ordered and corrected the problem. All good. More

Mack got me in an out very quickly. The service department didn't mess around. I needed a copy of a form. Mack copied it off. Saved me lots of time. department didn't mess around. I needed a copy of a form. Mack copied it off. Saved me lots of time. More

I have no reasons for complaint about the service I received. From beginning to end, I was assisted with professional respect and great attention to detail. Thank you so much! received. From beginning to end, I was assisted with professional respect and great attention to detail. Thank you so much! More