Crain Volkswagen of Fayetteville

Great customer service! Hunter Smith was very helpful on Great customer service! Hunter Smith was very helpful on finding us a car. 10/10 recommended. Sarah was very friendly & helpful in financing as well Great customer service! Hunter Smith was very helpful on finding us a car. 10/10 recommended. Sarah was very friendly & helpful in financing as well! More

Fernando Barboza was a fantastic sales rep. Everything was seamless and easy and Fernando answered all of my questions in a timely manner. Thank you. was seamless and easy and Fernando answered all of my questions in a timely manner. Thank you. More

We have had 3 V-Dubs through Crain. They always bend over backwards to provide amazing service! Can’t go wrong with them!!! We will continue working with Crain indefinitely! backwards to provide amazing service! Can’t go wrong with them!!! We will continue working with Crain indefinitely! More

Advertised price was wrong, up charged several hidden charges. Online states 89.95, was 95 plus additional 20 for disposal. Disposal has always been included in the past. charges. Online states 89.95, was 95 plus additional 20 for disposal. Disposal has always been included in the past. More

After an hour and a half of waiting, no courtesy wash. Why? Just because. GREAT explanation guys. Could’ve just gone to Jiffy Lube, thanks. Why? Just because. GREAT explanation guys. Could’ve just gone to Jiffy Lube, thanks. More

I've been doing business here since 2011, purchased a fair few vehicles. Typical purchase, but this was a fail. Not so much in the price or paperwork, but all the fun little surprises on my way home and fair few vehicles. Typical purchase, but this was a fail. Not so much in the price or paperwork, but all the fun little surprises on my way home and then taking a closer look. Total fail... More

The Crain VW of Fayetteville service department is always friendly, clean and respectful! I appreciate being treated politely and not feeling like an inconvenience! Great job guys! friendly, clean and respectful! I appreciate being treated politely and not feeling like an inconvenience! Great job guys! More

Very nice, easy to work with, they try to answer all your questions. Willing to work with you to get you in the care you want. questions. Willing to work with you to get you in the care you want. More

Great dealer, no appointment, Jose walked outside to greet us. Jose showed my self and husband, a few different cars, allowed us to test drive each one, he asked if we wanted him to ride with us and we greet us. Jose showed my self and husband, a few different cars, allowed us to test drive each one, he asked if we wanted him to ride with us and we said yes, if we had questions. Jose showed us the SUV that we purchased. We have looked at several different dealers and Jose was the most knowledgable sales person we have dealt with. He new and answered all the questions plus more. More

Braden helped to make the purchasing experience enjoyable. He is kind and professional! Overall the experience was pleasant. Sarah was kind as well! Thank you 😊 enjoyable. He is kind and professional! Overall the experience was pleasant. Sarah was kind as well! Thank you 😊 More