Crain Volkswagen of Fayetteville

. Work quickly completed, and explanations clear and understood. Service folks always go beyond expected and my favorite staff. Waiting area met virus standards, clean and neat. understood. Service folks always go beyond expected and my favorite staff. Waiting area met virus standards, clean and neat. More

Jose was great to work with. Left several other dealerships due to how their sales team conducted business. Looked at several brands and came to see that the Atlas was a great value. dealerships due to how their sales team conducted business. Looked at several brands and came to see that the Atlas was a great value. More

I visited Crain Volkswagen last week for my 2nd visit and it was amazing as always. They are so kind and always take care of all of my issues. They never make me feel inferior being a female either. I feel c it was amazing as always. They are so kind and always take care of all of my issues. They never make me feel inferior being a female either. I feel comfortable every time I bring my Atlas in. More

Thank you crane Volkswagen for your very friendly and courteous. Y'all did a really good job are very prompt glad to have you all as a team. courteous. Y'all did a really good job are very prompt glad to have you all as a team. More

I was in the market for a small SUV and Crain had very competitive pricing on a new Tiguan. The sales associate, Jose Rivera, was polite, helpful, and never pushy. The finance group helped get me a very l competitive pricing on a new Tiguan. The sales associate, Jose Rivera, was polite, helpful, and never pushy. The finance group helped get me a very low rate, we worked out all of the purchase terms via email, and the final document signing process was very quick and efficient. All in all, probably the best new car buying experience I’ve ever had. More

I needed a get a new key and have it programmed. For my Volkswagen EOS. It was very expensive to get a key made, but the service was excellent. Volkswagen EOS. It was very expensive to get a key made, but the service was excellent. More

You can expect fast and courteous service as a priority and a standard at Crain Volkswagen in Fayetteville! The gentleman in the service area were extremely helpful. and a standard at Crain Volkswagen in Fayetteville! The gentleman in the service area were extremely helpful. More

It would be five stars but my car play didn’t work after I came in for the software update. No one mentioned that I had to have the latest update on my phone to get the Apple cat play to work correctly aft I came in for the software update. No one mentioned that I had to have the latest update on my phone to get the Apple cat play to work correctly after the update. As I was going across country that week it stressed me to not have it work. More

Helpful and informative with great customer service - forgot to clean my car after $600 service which was disappointing but acknowledged and offered at later date forgot to clean my car after $600 service which was disappointing but acknowledged and offered at later date More