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Crain Volkswagen of Fayetteville

Fayetteville, AR

not yet
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1,042 Reviews

2011 W Foxglove Dr

Fayetteville, AR

72704

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Showing 1,042 reviews

August 29, 2020

Very good service, my only complaint is parts were left not put back together. And they left a mess in the front seat. But I’m happy with the service and price More

by MOLLYBLOMQUIST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Pittenger, Bradon Grisham, Robert Gilmore, Alfredo Araujo, AshLeigh Stagner, Justin Campbell, Mason Schnieders, JT Harper, Jose Rivera
August 27, 2020

Friendly people. Thorough work. Everything is fixed. Flexible. When I had to move to another day and get a loaner car, they made it happen. More

by JEFFAARONMILLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradon Grisham, Alfredo Araujo, Justin Campbell, Mason Schnieders, Jose Rivera
August 26, 2020

Service is always fast and friendly. Paul was very helpful. Thoroughly explained the process and got me a rental car while I waited for mine to be finished. More

by Happycustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul- service department
August 20, 2020

Great service, finished much faster than expected, and the shuttle dropped us off so we could enjoy a nice lunch while waiting on my A4. More

by BEASTDROID
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hayden
August 19, 2020

Very courteous service staff. Quickly diagnosed problem. They had to order part. Since It was Friday afternoon, was told part would be in Tuesday morning As promised, the was completed that afternoon. More

by jerrydpittman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
August 18, 2020

The employees are very nice and helpful. The dealership is spotless with plenty of places to sit and social distance. The restrooms are clean as well! More

by Slbesancon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
August 16, 2020

Get home after oil chAnge and parked in my garage. Came out an hour later to find oil all over floor. I’m not happy More

by dmoore
Recommend Dealer
No
Employees Worked With
Service writer
Sep 07, 2020 -

Crain Volkswagen of Fayetteville responded

Has someone contacted you from service to resolve this? I am so sorry to hear about your experience! I hope this has been taken care of.

August 15, 2020

2015 Jetta had steering issues. The service tech determined a suspension rod was loose (probably from an alignment at another location). They were cordial & helpful. More

by Jeferdd
Recommend Dealer
Yes
Employees Worked With
Mason Schnieders
August 08, 2020

Great service department. They are always extremely fast and very courteous. One of the main reasons I purchased my car from them. You can’t beat the clean and very friendly environment. More

by KWILKINSGOLF
Recommend Dealer
Yes
Employees Worked With
Paul Safley
July 18, 2020

Friendly and Helpful! I came looking for an atlas, and he helped me throughout the experience thoroughly. He did everything he could to help me, and although I didn't buy t More

by Pete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Schnieders, JT Harper
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