Crain Volkswagen of Fayetteville

Great service! The team was ready and where clear on the timing the service would last. The staff where extremely helpful. Thanks for everything. Best timing the service would last. The staff where extremely helpful. Thanks for everything. Best More

Bradon was awesome. Made what is usually a daunting process very comfortable. I would definitely recommend him to anyone looking to buy a new VW process very comfortable. I would definitely recommend him to anyone looking to buy a new VW More

Oil change but keep getting charged for tire rotation I've been bringing my Routan to this dealership for almost a decade now. I appreciate the service. I don't like that I have to ask to have the free ti I've been bringing my Routan to this dealership for almost a decade now. I appreciate the service. I don't like that I have to ask to have the free tire rotation be actually free every time I"m there. It feels like the computer system is sneaking in an up-charge. More

I received quick service, greeted warmly and car was very clean. I appreciated call saying I needed recall appointment, at which time an appointment was scheduled. clean. I appreciated call saying I needed recall appointment, at which time an appointment was scheduled. More

Service was much better this visit than last visit Overall service was much better this visit than last. Had planned to go to elsewhere to get the needed service for my Volkswagen beetle. Sales was Overall service was much better this visit than last. Had planned to go to elsewhere to get the needed service for my Volkswagen beetle. Sales was also helpful. More

Service is expected to be slow at a dealership but not this one. Good pace for service. Friendly staff. Clean waiting area. Worth the drive this one. Good pace for service. Friendly staff. Clean waiting area. Worth the drive More

NWA's Finest Stop in to browse a wide selection of the Crain used car inventory or a new Volkswagen. The service team is efficient and kind, while the sales staff Stop in to browse a wide selection of the Crain used car inventory or a new Volkswagen. The service team is efficient and kind, while the sales staff is not overbearing or difficult to work with. Instead, they are friendly and full of information about the vehicles on their lot. More

1st impressions was 1 star, was not greeted & felt like I was an interruption when I was only customer. Not charging for bad wipers, awesome was an interruption when I was only customer. Not charging for bad wipers, awesome More

I took in one of our Passats to have the brake pads, spark plugs replaced and have the tires rotated. The advisor informed me that the brake pads were still in good shape and it was unnecessary to repla spark plugs replaced and have the tires rotated. The advisor informed me that the brake pads were still in good shape and it was unnecessary to replace them. He then told me they would go ahead and work on the car to get me on my way in a timely manner. Everyone was nice and it felt good driving away in a clean car knowing that they took good care of my car. Great job service department! More

My appointment was easy to set up and the reminders were handy. The service was excellent and quickly performed, and I was in and out in short order handy. The service was excellent and quickly performed, and I was in and out in short order More