Crain Volkswagen of Fayetteville

Fast, friendly, and professional service I am 80 miles from the dealership. I got a convenient appointment. I was about 30 minutes early. They took the car in and serviced it quickly. They h I am 80 miles from the dealership. I got a convenient appointment. I was about 30 minutes early. They took the car in and serviced it quickly. They have a great staff. More

Tire change - excellent experience Thank you for making this event worry free! Fast responses and quick turnaround, Wesley and Andrew were really helpful and provided all necessary info Thank you for making this event worry free! Fast responses and quick turnaround, Wesley and Andrew were really helpful and provided all necessary information to get this done. More

Great service. Field because that’s how I felt it should be rated.very professional and great service. They even cleaned the floor and washed it! Great job! Field because that’s how I felt it should be rated.very professional and great service. They even cleaned the floor and washed it! Great job! More

Excellent folks The people in service are great to work with. They are very diligent and friendly as well as taking care to let you know the status of your car along The people in service are great to work with. They are very diligent and friendly as well as taking care to let you know the status of your car along the way. More

They are expert but a little slow I fixed my car there. I'm satisfied from the quality f their services but not much from how they connected me. A had to call every now and on to ask a I fixed my car there. I'm satisfied from the quality f their services but not much from how they connected me. A had to call every now and on to ask about the car conditions. More

2008 Jetta Always great service. Was a bit surprised at price for the fixed we had done, but everything works! See you again when we need service Always great service. Was a bit surprised at price for the fixed we had done, but everything works! See you again when we need service More

Very quick and efficient It took a while to set up the appointment. I called a few times before I actually reached the service desk. Once I spoke with the team, it was a won It took a while to set up the appointment. I called a few times before I actually reached the service desk. Once I spoke with the team, it was a wonderful experience. I pulled right in and they had me out very quickly. The service was done and the car washed!!! Thanks! Just wish you were about 20 miles north!!! More

Touareg As always I received so of the very best service at Crain. They are always helpful and knowledgeable about the vehicles and available to answer quest As always I received so of the very best service at Crain. They are always helpful and knowledgeable about the vehicles and available to answer questions. More

AC check up Super quick and I didn’t need anything done so it’s nice to be able to trust a dealer to not try to sell me unnecessary stuff which is why I like goin Super quick and I didn’t need anything done so it’s nice to be able to trust a dealer to not try to sell me unnecessary stuff which is why I like going to VW dealerships for my Jetta. More

Air bag The service was great, efficient and I could not ask for more. I just wish I had been in town to get my free VW umbrella . The service was great, efficient and I could not ask for more. I just wish I had been in town to get my free VW umbrella . More