Crain Volkswagen of Fayetteville

Headlight issue Called and got me right in the next day very friendly very helpful excellent service. Nice clean orderly waiting room very professional. I thanked th Called and got me right in the next day very friendly very helpful excellent service. Nice clean orderly waiting room very professional. I thanked the mechanic and he was very friendly and professional too. I had a very positive experience and will continue to use the service department probably by my next bolts wagon at this dealership too. More

Efficient and kind I was treated with respect and kindness. The gentlemen who waited on me listened to me and addressed my issues quickly, resolving everything. As a sen I was treated with respect and kindness. The gentlemen who waited on me listened to me and addressed my issues quickly, resolving everything. As a senior woman dealerships can be intimidating. This was a very nice experience. More

Full professional service always happy to help Had to get an update on my 2016 Jetta because it was showing that it failed some testing so it needed some software updates.. to bad they couldn’t upd Had to get an update on my 2016 Jetta because it was showing that it failed some testing so it needed some software updates.. to bad they couldn’t update my gps as well, my car is constantly trying to take me to the woods and kill me or run my into a lake, but I’m pretty sure that it’s a personal vendetta with Siri perhaps.. anyways, I also got my oil changed and they washed my car for me which was really nice, but the crazy thing was, who ever brought my car back to me fart bombed it! I opened the doors and almost died! I’m sure they got a good laugh haha guys! They must have been super bored.. thankfully I don’t have to do oil change for 10,000 more miles More

Oil change I went in for a regular oil change also got some recall inspection done for my car. Everyone is always so nice and helpful. Love that they even washed I went in for a regular oil change also got some recall inspection done for my car. Everyone is always so nice and helpful. Love that they even washed my car and refilled my windshield wiper fluid :) More

First time Volkswagen buyer This was our first time dealing with Crain Volkswagen. They had plenty of inventory for us to find the exact Atlas we wanted. Jacob Clark was never to This was our first time dealing with Crain Volkswagen. They had plenty of inventory for us to find the exact Atlas we wanted. Jacob Clark was never to pushy and did a great job of guiding us along through the process. More

Great people at Crain Voltswagen Very good experience. Would recommend this dealership to anyone. Everyone is easy to work with and not pushy. The sales guy Jacob Clark was Great and Very good experience. Would recommend this dealership to anyone. Everyone is easy to work with and not pushy. The sales guy Jacob Clark was Great and the business manager Derek excilent. More

Service manager excellent We received outstanding service from Andrew and are great fun. We had multiple issues with our car all diagnosed quickly and repaired for a fair price We received outstanding service from Andrew and are great fun. We had multiple issues with our car all diagnosed quickly and repaired for a fair price. The service manager is among the best I have spoken to. More

Service Andrew and Joe made sure that all my service questions where answered and taken care of. Service was fast and service department was very friendly. Andrew and Joe made sure that all my service questions where answered and taken care of. Service was fast and service department was very friendly. More

Great customer service. Very friendly. I sent my 18 year old daughter to get some experience. They were courteous and friendly. Is was a very good first experience for her. I sent my 18 year old daughter to get some experience. They were courteous and friendly. Is was a very good first experience for her. More