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Crenwelge Motors of Kerrville

Kerrville, TX

Overview
Reviews
4.6
164 Reviews
Call Dealership (830) 896-4835

301 Main St

Kerrville, TX

78028

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Showing 164 reviews

January 27, 2023

I am very disappointed in the service department. The first time I was told my ABS part was in, made an appointment, then I was told it was the wrong part. 60 miles to travel for nothing. Now after w More

by jrwhitey43
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Lott first time, the last time, Anthony
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Jan 27, 2023 -

jrwhitey43 responded

I am blowing off steam after waiting one year for a ABS module. The safety factor and no cruise control for a year and I am called in to find my part was given away. Anthony was very nice and said he was sorry. When my part came it should have been pulled and put with my ticket. Now doesn't that make sense?

January 24, 2023

Drove in to get recall work done, they said they could do it right then and I drove out in 30 minutes. More

by dwmoffet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servkce dept
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January 23, 2023

With the holidays, we had to wait for parts to come in, then a day for the tech's schedule to get me in. More

by carrolg2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason and Taylor
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January 10, 2023

The service department was exceptional. The fixed the problem for the amount quoted and it was ready exactly when they promised. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor, James
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January 08, 2023

Service done with appointment on time and efficient. Friendly and knowledgeable staff. Great experience. Thank you. More

by Cleggrussell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown, employee
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December 21, 2022

Great Service and Professional staff, servie was for an oil change and everything was done timely More

by jweastman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
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December 05, 2022

Great as always! ! Fast, Friendly, can always rely on them for my vehicle's needs. More

by Mitch M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor, Ben
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December 04, 2022

Service dept accessed, priced as well as check warranty before ordering parts. They fixed an additional problem on the spot. Friendly & Informative. More

by cristieakin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
i don't recall his name - seemed like the manager
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November 10, 2022

Very happy with the service. I was treated very well by the staff. I will definitely be back! More

by taylorh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
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October 06, 2022

Dealership was great. Was easy to set up an appointment. Would recommend to others for good service.. More

by Smooth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelcey
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