Crest Honda

Came in to test drive an Odyssey. The vehicle was clean and decently priced. Requested an evaluation on my trade in and was offered less than half the fair market trade in value which was truly insulting. and decently priced. Requested an evaluation on my trade in and was offered less than half the fair market trade in value which was truly insulting. The salesman then asks what I wanted for my trade. After the insulting offer we received there was no reason to even negotiate as I will not be doing business at this dealership. More

First, I had a preapproval and they ran it through a million finance companies anyway. Now I have had the car a month and haven’t gotten a tag because I do not have a title. I have called several times million finance companies anyway. Now I have had the car a month and haven’t gotten a tag because I do not have a title. I have called several times but the Title Clerk, Christy does not feel it important enough to call back. Definitely was not worth my drive and I wish I had used another dealer. More

I made my first purchase at Crest Honda about a week ago and can't say enough about all the friendly people we dealt with. Juan was our salesperson, Brandon the service manager, Troy the sales manager and I and can't say enough about all the friendly people we dealt with. Juan was our salesperson, Brandon the service manager, Troy the sales manager and I can't forget Countess in finance. Brandon and Troy went above and beyond to help us with a concern we had with the car after bringing it home. Everything was taken care of quickly and we are very satisfied! A big thank you to all of you for all of your help and getting us into a car very quickly. You are all appreciated. More

Much better dealerships around, ran my credit score just to not communicate or call back, and seemingly stop focusing or even caring for a customer who needed more information than just “we need 10,000, not to not communicate or call back, and seemingly stop focusing or even caring for a customer who needed more information than just “we need 10,000, nothing else can be done.” Honda of Murfreesboro was much better, I highly recommend them. More

Our salesman was nice, courteous and pleasant to work with. He was very helpful through the whole process of buying a new car and taking care of our needs! with. He was very helpful through the whole process of buying a new car and taking care of our needs! More

A review that is bit over due (~1month). I had the opportunity to browse online and schedule an appointment to test drive a Honda Civic Si in a matter of minutes. Fady Metry gave a call and was extrem opportunity to browse online and schedule an appointment to test drive a Honda Civic Si in a matter of minutes. Fady Metry gave a call and was extremely polite and understanding of my travels from Knoxville to Nashville. He tried his best to ensure the car was on the lot until I got to test drive. His patience with me in trying to get my own insurance sorted out was very much appreciated since it took off some embarrassment (I thought I had all my paperwork with me). Lets not forget to mention Michael Tarpey, the finance director, who was not pushy about things aside from warranty (which I think is understandable). Even then, he worked with me and offered what I thought was reasonable. I will say he seems very understanding if you decide to say no to any offer. One thing I wish I paid a bit more attention to is that this dealership is a "Sonic Priced" dealership which in short means no haggling. Not that it is a bad thing it just I seemed like a xxxxx for trying after I said I did my research... Price of vehicle in comparison to other honda civic si on other lots was definitely well below sticker price. All I can say is... if you think you are a good/great haggler/bargainer then try a different place but if you want to save time and frustration then look into Sonic Priced Dealerships. More