Crest INFINITI - Service Center

My service experience was okay, choice of services was somewhat confusing but I was usually able to contact a person to help me. I spent approximately $6,000 which included a set of tires and my son noti somewhat confusing but I was usually able to contact a person to help me. I spent approximately $6,000 which included a set of tires and my son noticed when I was home they didn’t install the covers on the tire stems. Seems that should be the least they could do. Also didn’t replace some fasteners from other work done. More

Great service very friendly staff and very knowledgeable thank you so much for the great service again! thank you so much for the great service again! More

Crest Infinity’s Service Department is terrific! The staff is courteous and professional. In particular, Randy Nabors, Service Director, is outstanding. He listened to our requests, verified the req The staff is courteous and professional. In particular, Randy Nabors, Service Director, is outstanding. He listened to our requests, verified the requirements, was very reasonable regarding the solution, and followed-up to ensure the work was completed as promised. Our 2023 Infinity QX60 was ready and sparkling clean when we picked it up. Crest Infinity gave us first class service that is sincerely appreciated! More

I purchased a use SUV it had a little they took it back look at it listen to what I needed they gave me a loaner sent me on my way and fixed it right the first time thank you Troy look at it listen to what I needed they gave me a loaner sent me on my way and fixed it right the first time thank you Troy More

Fast and good service was provided, and the staff were courteous and helpful. Will recommend others to go here. courteous and helpful. Will recommend others to go here. More

Previous recent visit was to get a tire air pressure sensor fixed. It worked for a few days than failed again. This visit was for the same reason. When I left Crest it still was not working. sensor fixed. It worked for a few days than failed again. This visit was for the same reason. When I left Crest it still was not working. More

Fantastic service by fabulous people. Crest has always come through with quality and grace. Thank you Crest has always come through with quality and grace. Thank you More

Everything was completed in a timely manner. Very pleased. However you do ask for too many reviews/surveys. I believe this is the 4th one I've done! Very pleased. However you do ask for too many reviews/surveys. I believe this is the 4th one I've done! More

Always great service. Special thanks to Dustan. Thank you for all you do to help Special thanks to Dustan. Thank you for all you do to help More

Dustan was courteous & professional, a pleasure to work with. I also appreciated that a loaner vehicle was available for me. My only negative is that one problem with my vehicle was not fixed. There were with. I also appreciated that a loaner vehicle was available for me. My only negative is that one problem with my vehicle was not fixed. There were several problems, and all were addressed successfully, except for the cruise control not working. I had indicated that the cruise control problem was the main problem I wanted addressed, but it still does not work. More