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Crest INFINITI - Service Center

Frisco, TX

4.8
406 Reviews

406 Reviews of Crest INFINITI - Service Center

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March 05, 2025

The service and repair team did a great job! They were very professional and got the work done efficiently More

by NENGSTROM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
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Mar 06, 2025 -

Crest INFINITI responded

Thank you for your kind words about our service and repair team. We are glad to hear that you found them professional and efficient in getting the work done. We look forward to seeing you next time!

March 03, 2025

Troy Dunn is always a wonderful Service Advisor to work with. He is the best! More

by POSHYR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Dunn
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Mar 04, 2025 -

Crest INFINITI responded

Thank you for your kind words! We're so glad to hear that Troy provides you with wonderful service every time. We truly appreciate your feedback and look forward to working with you again in the future!

March 03, 2025

After 5 years I am Always pleased with the service and professionalism at this dealer/service center. More

by KSWHITAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Dagnan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Crest INFINITI responded

Thank you for your continued trust and loyalty! We're so glad to hear that you've been consistently pleased with our service and professionalism over the years. We truly appreciate your feedback and look forward to serving you for many more years to come!

March 03, 2025

My experience was great. I have absolutely no complaints. I will definitely be back again More

by amberkey23
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea
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Mar 05, 2025 -

Crest INFINITI responded

Thank you for your wonderful feedback! We are thrilled to hear that your experience was great and that you have no complaints. We look forward to welcoming you back again soon!

March 02, 2025

I think that Crest Infiniti has the best service department that I have ever used. I make an appointment and they get me right in. Everyone who works in that department are service oriented. More

by KAYEWRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Mar 05, 2025 -

Crest INFINITI responded

Thank you for your kind words about our service department. We strive to provide prompt and service-oriented assistance to all our customers, and we are thrilled to hear that you had a great experience with us. We look forward to seeing you next time!

March 01, 2025

Great service technicians and very thorough in explaining the scheduled service process, as well as listening to and noting in their system, my cruise control issues. More

by OBUDAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Dagnan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Tom/Tim(?) Brown, Justin, and Dustin , Tim Walker
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Mar 04, 2025 -

Crest INFINITI responded

Thank you for your feedback! We appreciate your kind words about our service technicians and their thoroughness in explaining the scheduled service process and addressing your cruise control issues. Your satisfaction is important to us and we look forward to your next visit!

March 01, 2025

Buying a car and then having it serviced at Crest is easy and convenient. They do a great job all throughout. More

by LEGZ_2_2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tux Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Crest INFINITI responded

Thank you for your kind words! We are thrilled to hear that servicing your vehicle with us is easy and convenient for you. We strive to provide great service throughout the entire process. We look forward to seeing you next time!

March 01, 2025

My Advisor was the best he explained the time Process of what it would take had offered me tge specials that Crest was gaving & took very goid care of tge Insoection Oil Change & the Cleaning of my Car I wa More

by BEEKAY72
Recommend Dealer
Yes
Employees Worked With
Morales
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Mar 04, 2025 -

Crest INFINITI responded

Thank you for your kind words about our service. We are thrilled to hear that our advisor took great care of you and explained the process thoroughly. Your satisfaction is our priority, and we look forward to serving you again.

March 01, 2025

Excellent service. Was greeted promptly and was on my way to work in no time. When I picked up my car it was spotless and ready for me to go. More

by smorin424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duskan - Service
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Mar 04, 2025 -

Crest INFINITI responded

Thank you for your kind words about our service. We are glad to hear that you were greeted promptly and that your car was spotless and ready for you. We strive to provide excellent service to all our customers. We look forward to seeing you next time!

March 01, 2025

I’ve been dealing with Crest for around 20 years and been a terrific experience the entire time. I especially like working with John Dagnan very much. More

by HOOKEMHORNBERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Dagnan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2025 -

Crest INFINITI responded

Thank you for your kind words! We are thrilled to hear that your experiences over the past 20 years have been terrific. It is always a pleasure to work with valued customers like you, and we appreciate your recognition of John Dagnan's efforts. We look forward to seeing you next time!

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