Crest INFINITI - Service Center
Frisco, TX
526 Reviews of Crest INFINITI - Service Center
Troy Dunn was phenomenal! He was very knowledgeable with all my vehicles concerns and answered all my questions. And i loved that my vehicle was washed after it was serviced. He was very knowledgeable with all my vehicles concerns and answered all my questions. And i loved that my vehicle was washed after it was serviced. Crest Infiniti and Troy Dunn are #1. More
Troy Dunn saved me a lot of money! I mean a lot by standing with me. He puts the customer first! If you want to have options and someone shoot straight with you, go see Troy! I mean a lot by standing with me. He puts the customer first! If you want to have options and someone shoot straight with you, go see Troy! More
I needed an oil change and arrived at the dealership at 5:00. They were able to get my request completed and additional services suggested, vehicle washed in an hour and 1/2. Outstanding friendly servi 5:00. They were able to get my request completed and additional services suggested, vehicle washed in an hour and 1/2. Outstanding friendly service. More
They are always very kind and welcoming when I go to the service department. This time I was disappointed with the service department when they detailed my car they took things out of my side door pocket th service department. This time I was disappointed with the service department when they detailed my car they took things out of my side door pocket that I either wanted or needed. I didn’t think those things would affect the detailing of my car, but obviously it did. More
Great service every time! I am greeted upon arrival. They take care of me in the waiting area or if I request a loaner vehicle. The entire staff has been helpful, as long as y I am greeted upon arrival. They take care of me in the waiting area or if I request a loaner vehicle. The entire staff has been helpful, as long as you have patience!! More
Thank you Randy for trying to make it right. I'm a very busy mom of 6 kids driving to several schools everyday and practices and school functions. I need to make sure I have a reliable vehicle. I'm a very busy mom of 6 kids driving to several schools everyday and practices and school functions. I need to make sure I have a reliable vehicle. I would love to be able to trust a service department for future services when needed. I look forward to doing business again. Thank you so much. Stephanie More
Tony Brown is not a good service advisor when it comes to communication. He can be difficult to get a hold of, especially when he doesn't return calls in a timely manner and leaves you waiting excessively. communication. He can be difficult to get a hold of, especially when he doesn't return calls in a timely manner and leaves you waiting excessively. More