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Crest INFINITI - Service Center

Frisco, TX

4.8
441 Reviews

441 Reviews of Crest INFINITI - Service Center

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June 25, 2025

Hi, I always got it. Good service. I appreciate that for mechanics advisor and manager. More

by MJKWIATKOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DavidClinton Nasuwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Crest INFINITI responded

Thank you for your kind words! We're glad to hear you've consistently received good service and that our mechanics, advisor, and manager have made a positive impression. Your appreciation means a lot to the team, and we look forward to continuing to provide you with excellent service.

Jun 26, 2025 -

Crest INFINITI responded

Thank you for your kind words! We're glad to hear you've consistently received good service and that our mechanics, advisor, and manager have made a positive impression. Your appreciation means a lot to the team, and we look forward to continuing to provide you with excellent service.

June 25, 2025

The service provider worked with me to find a replacement part that was not available from Infiniti. I was disappointed that the part was not available from Infiniti for a 14 year old car. But the issue is r More

by JTVSTOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moler
Jun 26, 2025 -

Crest INFINITI responded

Thank you for sharing your experience. We understand how challenging it can be when specific parts aren’t readily available, especially for older vehicles. We’re glad our team was able to work with you to find a suitable replacement and resolve the issue. If you need any further assistance, we’re here to help!

June 25, 2025

ROBERT MOHLER AS AN AMAZING HELP WHEN IT CAME TO GETTING MY CAR SERVICED AND REPAIRED. HE WAS ALWAYS IN CONTACT WITH ME AND MY WARRANTY GROUP TO ACHIEVE THE QUICKEST REPAIR. More

by philipornelas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROBERT MOHLER
Jun 26, 2025 -

Crest INFINITI responded

Thank you for sharing your experience! We’re delighted to hear that Robert provided exceptional support throughout your service and repair process, keeping you and your warranty group informed every step of the way. It’s wonderful to know he helped make the repair as quick and smooth as possible. We appreciate your feedback and are here whenever you need us!

June 24, 2025

The Crest Infiniti service department never disappoints. Fast and professional, I wouldn’t take my car anywhere else. More

by basowell64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Moler
Jun 26, 2025 -

Crest INFINITI responded

Thank you for your fantastic feedback! We're thrilled to hear that our service department consistently meets your expectations. Your trust means a lot to us, and we look forward to serving you again in the future!

June 23, 2025

Brought my car in because my battery kept dying so I explained it all to my service tech. He got right on it and corrected the issue right away! More

by LPLOU456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Dunn
Jun 24, 2025 -

Crest INFINITI responded

Thank you for your fantastic feedback! We're thrilled to hear that our service team quickly addressed your battery issue. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

June 20, 2025

Everything was fine except the check out girl was quite reluctant to gove me a copy of the documents i signed.. More

by LORAGOFF75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't talk to that guy
Jun 23, 2025 -

Crest INFINITI responded

Thanks for your feedback. We're glad you had a good experience overall. We’ll address your concerns with our team to ensure everyone feels supported during the checkout process. Your input helps us improve!

June 20, 2025

The service at Crest Infiniti is always top-notch! Robert M consistently goes above and beyond to ensure everything is done promptly and correctly the first time. I truly appreciate the attention to d More

by Stanford440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Moler
Jun 23, 2025 -

Crest INFINITI responded

Thank you for your fantastic feedback! We're thrilled to hear that Robert M and our team consistently provide top-notch service. Your recommendation means a lot to us, and we look forward to welcoming you back for another great experience!

June 20, 2025

Crest provided a great experience for every step of my car service. The service department answered my call quickly and professionally to schedule an appointment. They were flexible with timing. Robe More

by Evie.bruser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Moler
Jun 23, 2025 -

Crest INFINITI responded

Thank you for your fantastic review, Evie! We're thrilled to hear that our team provided you with a great experience throughout your car service. Your feedback on our professionalism and attention to detail is greatly appreciated. We're here to ensure that every visit is just as positive!

June 19, 2025

Feedback on service items needed and cost is fast and professional. Service oriented group to deal with. More

by SNOWDIANEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DavidClinton Nasuwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Crest INFINITI responded

Thank you for your review! We’re thrilled to hear you had a positive experience with our team. Providing fast, professional service is our priority, and we appreciate your recognition. Looking forward to serving you again!

June 19, 2025

Great service. Fast and great communication will be coming back to do my next service More

by DENILSON.ALVARENGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DavidClinton Nasuwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Crest INFINITI responded

Thanks for the fantastic feedback, Denilson! We're thrilled to hear you had a great experience with our service and communication. We look forward to seeing you again for your next visit!

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