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Crest INFINITI - Service Center

Frisco, TX

4.8
553 Reviews

553 Reviews of Crest INFINITI - Service Center

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September 27, 2025

Hector was super nice in explaining my loan car. Robert Moler took good care of me service wise. More

by wellyfm
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asad El Wir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Crest INFINITI responded

Thank you for your wonderful feedback! We are delighted to hear about your positive experience with our team. It's fantastic to know that you found the explanation of your loaner vehicle helpful and that you received excellent service throughout your visit. Your kind words about our staff members truly make our day. We appreciate you taking the time to share your experience, and we look forward to continuing to provide you with outstanding service in the future.

September 25, 2025

They helped me figure out all that my car needed. They got me a loaner car for the next day and everything was taken care of quickly. More

by nikkiniko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Holguin
Sep 25, 2025 -

Crest INFINITI responded

We are absolutely thrilled to hear that our team was able to help you understand everything your vehicle needed. It's wonderful to know that we could provide you with a loaner car for the next day and handle everything efficiently. Your experience reflects exactly what we strive for at Crest INFINITI - making the service process as smooth and convenient as possible for our valued customers. We truly appreciate you taking the time to share your positive experience with us.

September 25, 2025

Robert Moler and the entire staff was excellent! ! Everything we done in a timely manner and I also enjoyed my loaner car. More

by BSIMS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miles Means
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Moler
Sep 25, 2025 -

Crest INFINITI responded

We are overjoyed to hear about your wonderful experience with our team! It's fantastic to know that Robert and our entire staff provided you with excellent service. We're pleased that everything was handled in a timely manner and that you enjoyed your loaner car during your visit. Your positive feedback truly means the world to us at Crest INFINITI. Thank you for taking the time to share your experience - we look forward to serving you again in the future!

September 25, 2025

I was greeters promptly and the service was done quickly. Future warranty service was discussed. More

by BSBOGUSZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in service
Sep 25, 2025 -

Crest INFINITI responded

Your review is appreciated and we are thrilled to hear about your positive experience with us. It sounds like our team provided you with the prompt attention and efficient service that every customer deserves. We are pleased that you felt welcomed right away and that we were able to complete your service in a timely manner. It is wonderful to know that we also took the time to go over future warranty options with you, as we believe in keeping our customers well-informed about all available services. Your feedback means a great deal to us at Crest INFINITI, and we look forward to continuing to serve you with the same level of care and professionalism in the future.

September 25, 2025

Everything was good. ..I don't need to type 15 words. Stop with this insanity...I answered a text and now an email. Tony is AWESOME. More

by prsharp2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 26, 2025 -

Crest INFINITI responded

We are grateful for your wonderful feedback about your experience with us. It's fantastic to hear that everything went well for you. We're especially pleased to know that Tony provided you with such excellent service - your recognition of his efforts means a great deal to our team. We truly appreciate you taking the time to share your positive experience, and we look forward to serving you again in the future.

September 24, 2025

Crest is and has always been a great place to service my car for over 10 years. More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 25, 2025 -

Crest INFINITI responded

We are honored to have earned your trust and loyalty over the past decade. Your continued confidence in our service team means everything to us. It's wonderful to know that we have consistently provided you with reliable automotive care throughout these years. We truly value long-term relationships like yours and look forward to serving you for many more years to come at Crest INFINITI.

September 23, 2025

Crest Inifiti is a great place to purchase a car and get that car serviced. Over time I have purchased or leased five vehicles from Crest. I have always serviced my vehicles at Crest Service Department and More

by BILL.DEVLIN72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Naciri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Dunn, Randy Nabors
Sep 24, 2025 -

Crest INFINITI responded

We are privileged to have earned your trust and loyalty over the years. Your commitment to choosing Crest INFINITI for multiple vehicle purchases and leases truly means the world to us. It's wonderful to hear that our service department has consistently delivered excellent results for all your automotive needs. We're proud that our team has provided professional care that meets your expectations time and again. Your declaration that we are your dealership of choice is the highest compliment we could receive. We look forward to continuing to serve you and your automotive needs for many years to come.

September 21, 2025

Did the work as per maintenance contract. All was explained, in and out in a timly manner. More

by FSDAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braeden Breysacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2025 -

Crest INFINITI responded

Thank you for your review and for sharing your positive experience with our maintenance services. We are thrilled to hear that we completed the work according to your contract and that our team took the time to explain everything clearly. Your feedback about our timely service means a lot to us at Crest INFINITI. We appreciate your trust in our team and look forward to continuing to provide you with excellent service.

September 20, 2025

Troy met me upon arrival. I explained I was early for my appointment because AAA boosted me off due to a failed batty. Troy had my car moved to the technician area and kept More

by TROMBONEAJ118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
Sep 22, 2025 -

Crest INFINITI responded

We are utterly delighted to hear about your positive experience with our service team. It sounds like you received exceptional care when you arrived early due to your battery situation, and we appreciate you highlighting how quickly your vehicle was moved to the technician area. Your feedback about being kept informed throughout the battery replacement process means so much to us. We take pride in providing prompt, communicative service that keeps our customers updated every step of the way. Thank you for taking the time to share your excellent experience.

September 20, 2025

Andrew is my new service advisor after years of having another advisor and he did an excellent job listening to the maintenance required offering al a carte services since I planned to purchase new tires More

by mary.higgins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Holguin, Service Dept
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