Crest INFINITI - Service Center

Thank you to Kayla, Troy, and each and every person I had an encounter with. Kayla and everyone I encountered both Friday and Saturday were the best! Kayla was very welcoming, explained things in detail, and an encounter with. Kayla and everyone I encountered both Friday and Saturday were the best! Kayla was very welcoming, explained things in detail, and extremely knowledgeable. When something more than expected came up, she displayed a level of empathy that’s immeasurable as she went above and beyond to help me get a resolution. I used to train new hires about what is means to level up and provide EXCEPTIONAL service. Kayla did that and more. Thank you for being you, for everything you did to get things resolved, and for being an outstanding reflection of the dealership. Blessings to you all. More

The service was just amazing. Kayla was the supervisor working with me and she made it very easy and took care if all the details working with me and she made it very easy and took care if all the details More

Crest Infinity exchanged my battery that was under warranty. They were honest in letting me know that my battery failure was causing my back hatch not to function properly. They could have misled me t warranty. They were honest in letting me know that my battery failure was causing my back hatch not to function properly. They could have misled me to believe the hatch needed repair and I would not have known differently. I appreciate an honest dealership. More

Great dealer and service experience . Skilled and always down right the first time. Advisors are first rate as well. Always feels like a trustworthy friend! down right the first time. Advisors are first rate as well. Always feels like a trustworthy friend! More

Great service. had no problems. Car was ready on time. Troy was very helpful. loaner car was great. The cost of service is kind of high, however it is worth it. Troy was very helpful. loaner car was great. The cost of service is kind of high, however it is worth it. More

AMAZING EXPERIENCE!!! Thank You, Thank you, Thank you!! Casey Little is a ROCK STAR and takes the greatest care of me and my vehicle EVERY SINGLE VISIT!!! Casey Little is a ROCK STAR and takes the greatest care of me and my vehicle EVERY SINGLE VISIT!!! More

I had excellent service with Jason at Crest Infiniti in Frisco. He was prompt and efficient. I would definitely continue to service my car at this location. Agnes C. Frisco. He was prompt and efficient. I would definitely continue to service my car at this location. Agnes C. More

Great experience , service advisor was great to get my vehicle done in 2 hrs and very quick in getting job done efficiently. I would recommend them vehicle done in 2 hrs and very quick in getting job done efficiently. I would recommend them More

Service performed on SUV. Work properly done and the time frame for completion was met by the service team. Had no issues whatsoever and was happy. time frame for completion was met by the service team. Had no issues whatsoever and was happy. More

I love how owning an infiniti costs a lot more for fluid changes than those other affordable vehicle brands. God know i have too much money. Thanks for helping me part with it. service is what you pay changes than those other affordable vehicle brands. God know i have too much money. Thanks for helping me part with it. service is what you pay for. More