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Crest INFINITI - Service Center

Frisco, TX

4.8
407 Reviews

407 Reviews of Crest INFINITI - Service Center

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March 29, 2021

Just wanted to say, If you are planning to have your car serviced and looking for an excellent and great customer service check out John Chavez II. this guys is an amazing guy I highly recommending him to a More

by Amer & Farah Mourad
Customer Service
Recommend Dealer
Yes
Employees Worked With
John Chavez II
Mar 30, 2021 -

Crest INFINITI responded

Thank you for your positive feedback, from all of us here at Crest INFINITI!

March 26, 2021

Crest Infiniti’s service team continues to go above and beyond every time I drop my vehicle off for service. I have complete confidence in the team at Crest Infiniti because they take care of their custome More

by Myvette.14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Nabors, Chris Stephens
Mar 29, 2021 -

Crest INFINITI responded

Thank you for your positive feedback!

March 26, 2021

Jason was great! Very attentive and helpful in regards to service to my Infiniti! He went above and beyond to make my visit successful. I appreciate it so much..... More

by slb200005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Shannon
Mar 29, 2021 -

Crest INFINITI responded

Thank you for your positive review!

March 25, 2021

I have never had a bad experience with any service where Randy Nabors was employed. Our service relationship extends back more than 15 years. He is the best! More

by Ponds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Nabors
Mar 26, 2021 -

Crest INFINITI responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 13, 2021

Great service as always- everyone is friendly and helpful- and my customer service rep is awesome - would definitely recommend- I bought my new Infinity here and in 2014 and have all my service done More

by DJK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Laveau
March 09, 2021

We got the best service for me QX 60 from this dealer ship. Customer service is very excellent. On time service. Charges is very normal. More

by Varma Mudunuru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brain
Mar 10, 2021 -

Crest INFINITI responded

Thank you for your positive review!

March 07, 2021

Exceptional service, dedicated to assisting the customer and making sure they leave happy. One of the few dealerships I have dealth with since I started buying Infiniti products in 2009 where they put the c More

by Ujc1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Laveau
Mar 08, 2021 -

Crest INFINITI responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

February 28, 2021

Took my car in for an oil change and to check on a heating/AC issue. My advisor Alan was very thorough, curteous and got me in and out with a loaner. The next day he informed me they could not duplica More

by Ujc1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tux Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan LaVeau
Mar 01, 2021 -

Crest INFINITI responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

February 23, 2021

My service today was the best I have ever received. The greeted me the minute I arrived and quickly got my loaner car and I was on my way. More

by Jay.e.york
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Dunn is my rep and extremely personable and great to work with.
Feb 24, 2021 -

Crest INFINITI responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

February 07, 2021

In the past our service visits have created more questions than answers. In this visit our service was handled with efficient dispatch. I truly hope that after completing this survey and the one I More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Shannon
Feb 08, 2021 -

Crest INFINITI responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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