Crest INFINITI - Service Center

Brian was efficient and easy to work with. Switched from Gribbs to Crest service. I am happy I made the change. I am hopeful I will not be disappointed with future service visits. Gribbs to Crest service. I am happy I made the change. I am hopeful I will not be disappointed with future service visits. More

Wonderful service Chris was great! Got me in right away, kept me informed of what service I needed, and made sure everything was done at the highest of standards. I am Chris was great! Got me in right away, kept me informed of what service I needed, and made sure everything was done at the highest of standards. I am always impressed with the service I receive. More

I purchased my Infiniti through crest and have now used them twice for service and I have to give them a 5-star rating all the way across the board! them twice for service and I have to give them a 5-star rating all the way across the board! More

Great dealership I have a 2013 Infiniti JX 35, which I bought at Crest Infiniti. I have taken it there for every service since then and have always been completely sa I have a 2013 Infiniti JX 35, which I bought at Crest Infiniti. I have taken it there for every service since then and have always been completely satisfied with their excellent service. More

I was greeted promptly and kept updated On the status of the service to my car.I was able to use my coupon for $40 discount. the service to my car.I was able to use my coupon for $40 discount. More

I originally purchased my Infiniti from Crest back in 2014 on the pretense that buying luxury from Crest meant buying service. Unfortunately, I've had lackluster customer service multiple times in the se 2014 on the pretense that buying luxury from Crest meant buying service. Unfortunately, I've had lackluster customer service multiple times in the service department. Most recently I took in my vehicle to have them check a "low washer fluid" light that had popped up. After 2 hours of waiting in the lobby with only 2 other customers, they came back with a bill and a full point inspection of all the things I needed to pay them to do, but failed to mention the "low tire pressure" alert, which was never aired up before I left. I also requested a quick car wash while they had it back in the shop, which never happened. I walked out with a new (part only, not installed) reservoir for my washer fluid tank, an almost flat tire and a dirty car for over $340. When he gave me the keys and I paid my bill he asked, "oh, did you still want that car wash? It'll take another 30 minutes." Ugh, no, thanks. I just won't be back. As a woman, I appreciate great customer service in regards to my vehicle and not to be taken advantage of. That is why I purchased from Crest to begin with. I just find the irony in the situation being that I get a weekly flyer or email asking me to "come back to Crest and buy a new car from us again." Sorry, the next purchase will be from Sewell. More

Great Service Everytime I called Casey mid day to see if I could get an appointment same day . She was able to fit me . She also took the t8me to go over my recommended servi I called Casey mid day to see if I could get an appointment same day . She was able to fit me . She also took the t8me to go over my recommended services and which ones was the most critical & should be done 1st if I wasn’t able to get them done all once. Always trusted service More

Excellent service and a great place with absolutely the best Crest Infiniti is a great dealership with a very friendly atmosphere Starting with Richie who has sold me 4 of the five Infiniti vehicles with all the Crest Infiniti is a great dealership with a very friendly atmosphere Starting with Richie who has sold me 4 of the five Infiniti vehicles with all the service staff and we cannot forget all the finance staff who make the deal happen. The best place to buy your Infiniti. More

Ahead of Time and Under Quoted Estimate! I was on a bit of a time crunch, but Casey worked me in and returned my vehicle clean, serviced and ready to go - ahead of time and under the estimate I was on a bit of a time crunch, but Casey worked me in and returned my vehicle clean, serviced and ready to go - ahead of time and under the estimate she gave me when I dropped off the car. Great experience from start to finish. More