Crest INFINITI - Service Center

My 2025 Autograph QX60 went in because it was making a loud noise on acceleration and vibrating the inside of cabin. Crest knew exactly what it was and disconnected the Auto Noise Cancellation feature. loud noise on acceleration and vibrating the inside of cabin. Crest knew exactly what it was and disconnected the Auto Noise Cancellation feature. Numerous reports with this problem. My appointment was on time w loaner car and my car was repaired promptly as promised. Waiting on Infiniti to come up with a software solution. More

Tony is a great service advisor to work with. He’s kind, professional, and knowledgeable. Looking forward to working with Crest in the future. He’s kind, professional, and knowledgeable. Looking forward to working with Crest in the future. More

Any time I need assistance, Robert Moler is available and supportive. I know I can count on Robert to tell me the truth of what service is needed and he is always accommodating for my schedule. Great experi supportive. I know I can count on Robert to tell me the truth of what service is needed and he is always accommodating for my schedule. Great experience every single time. Thanks More

I am happy with the advisor that we worked with on this single service appointment but overall, I would not recommend this dealership to someone buying a vehicle. The sales and service teams do not seem to single service appointment but overall, I would not recommend this dealership to someone buying a vehicle. The sales and service teams do not seem to be on the same page and our car buying experience last September was horrible. More

Newly purchased QX60 kept loosing tire pressure in one of the rear tires. Quickly diagnosed the issue and fixed it! Couldn’t ask for anything more. In addition, staff was friendly and knowledgeable. the rear tires. Quickly diagnosed the issue and fixed it! Couldn’t ask for anything more. In addition, staff was friendly and knowledgeable. More

I am very satisfied with the service at Crest. My service rep Robert is very honest and kind. He knows every of my car repair and he is happy to explain what has been done to my car. I am a car gu My service rep Robert is very honest and kind. He knows every of my car repair and he is happy to explain what has been done to my car. I am a car guy so I know exactly what he is talking about. For me is very important my car is treated the right way. In my years of experience dealing with car repairs at dealer’s repair shops I have found tools left in my car’s engine bay and forgotten parts or bolts uninstalled by inexperienced technicians. But not here at crest. I am pleased with the team work and the excellence they provide to the customers everyday. I don’t want to forget to mention I really like the way they meet and greet you when you go inside the service area to leave the car. The valet is very courteous and while one of them is talking to you to direct you to the right place, another one is putting plastic covers on your car’s carpet floors and seat to get it ready. I can really see team work and that they really care. Thank you. More

Tony my advisor was awesome. Thank you for all your help! It was greatly appreciated. Thank you for all your help! It was greatly appreciated. More

John Dagnan has been great help with the new car. Making everything smooth and seamless. Making everything smooth and seamless. More

The service department is quick to respond to my inquiries and explains everything to me in detail. Randy, the Service Manager goes above and beyond to take care of his customers inquiries and explains everything to me in detail. Randy, the Service Manager goes above and beyond to take care of his customers More

Had an exceptional overall experience. David Clinton was on top of things and took care of everything that was needed to be done. David Clinton was on top of things and took care of everything that was needed to be done. More