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Crest INFINITI - Service Center

Frisco, TX

4.8
529 Reviews

529 Reviews of Crest INFINITI - Service Center

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August 01, 2025

They were able to squeeze me in last minute and the service was wonderful. Fast and efficient! More

by shan060379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DavidClinton Nasuwa
Aug 04, 2025 -

Crest INFINITI responded

We are glad to hear that our team could accommodate your last-minute needs and provide you with such a positive experience. It's wonderful to know that you found our service both quick and effective. Your feedback about our ability to work with your schedule means a great deal to us. We truly appreciate you taking the time to share your experience at Crest INFINITI.

July 31, 2025

Miles went above and beyond in finding the vehicle we were looking for. I told him what I was looking for and he presented us a vehicle that checked off all the boxes. Couldn’t be more happy with the suv More

by Angela
Recommend Dealer
Yes
Employees Worked With
Miles Means
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Beiriger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Crest INFINITI responded

We greatly appreciate your wonderful feedback about your experience with us. It's fantastic to hear that Miles exceeded your expectations in helping you find exactly what you were looking for. We're thrilled that he was able to present you with a vehicle that met all your requirements and that you're so happy with your new SUV. Your satisfaction means everything to us, and we're grateful you chose Crest INFINITI for your automotive needs.

July 31, 2025

I have had nothing but great service at Crest Infiniti. Troy, especially, is the reason I buy Infiniti, since service is so important to me. More

by crosskeypro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TROY DUNN
Jul 31, 2025 -

Crest INFINITI responded

Thank you for the fantastic feedback! We're thrilled to hear that you've consistently had a great experience with us. It's wonderful to know that Troy's dedication is a key reason you continue to choose us for your service needs. We truly appreciate your loyalty and kind words.

July 31, 2025

I have used Crest Infiniti since I bought this car and have always been treated very good. More

by beemermom07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DavidClinton Nasuwa
Jul 31, 2025 -

Crest INFINITI responded

Thank you for the wonderful feedback! We're so glad to hear that you've consistently had a great experience with us. We appreciate your business and look forward to seeing you again soon.

July 31, 2025

This was my first visit to Crest Infiniti and I was deeply impresssed with the professionalism of all the service staff. They are dedicated t resolving problems and doing so at a fair price. More

by jpmccomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DavidClinton Nasuwa
Aug 01, 2025 -

Crest INFINITI responded

We are overjoyed to hear about your positive first experience with our team. Your recognition of our service staff's professionalism means so much to us. We take great pride in our commitment to resolving issues fairly and transparently. It's wonderful to know that our dedication to quality service made such a strong impression during your visit. We truly appreciate customers like you who take the time to share their experience, and we look forward to continuing to serve you with the same level of care and professionalism at Crest INFINITI.

Aug 01, 2025 -

Crest INFINITI responded

We are overjoyed to hear about your positive first experience with our team. Your recognition of our service staff's professionalism means so much to us. We take great pride in our commitment to resolving issues fairly and transparently. It's wonderful to know that our dedication to quality service made such a strong impression during your visit. We truly appreciate customers like you who take the time to share their experience, and we look forward to continuing to serve you with the same level of care and professionalism at Crest INFINITI.

July 31, 2025

Tony at Crest Infiniti went above & beyond to make a stressful experience a little easier for me! I appreciated the communication, shuttle service, and the ease of getting a loaner vehicle while my car More

by kayla41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Brown
Aug 01, 2025 -

Crest INFINITI responded

We are delighted to hear about your positive experience with our team. It sounds like our staff member truly made a difference during what could have been a challenging time for you. We understand how important clear communication is when your vehicle needs service, and we're pleased that our shuttle service and loaner vehicle process worked smoothly for you. Your feedback about going the extra mile to ease your stress means a great deal to us. We appreciate you taking the time to share your experience and look forward to continuing to provide you with exceptional service.

July 31, 2025

I drive across town just to bring my car to this dealership for their service More

by KEVINNKING
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Brown
Aug 01, 2025 -

Crest INFINITI responded

We are thrilled to hear that our service is worth the drive across town for you. Your loyalty means everything to us, and we truly appreciate that you choose to bring your vehicle to us time and time again. It's wonderful to know that our team consistently provides the quality service experience you deserve. Thank you for being such a valued customer and for taking the time to share your positive experience with others.

July 31, 2025

The staff is very nice and will bend over backwards to help out the customer More

by curly24moe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DavidClinton Nasuwa
Aug 01, 2025 -

Crest INFINITI responded

Thank you immensely for taking the time to share your wonderful experience with us. We are grateful to hear that our team provided you with exceptional service and went above and beyond to assist you. Your kind words about our staff being accommodating and helpful truly mean the world to us. We strive to create a welcoming environment where every customer feels valued and supported. It brings us great joy to know that we succeeded in making your visit a positive one. We appreciate your trust in us and look forward to continuing to serve you with the same level of dedication and care.

July 30, 2025

Quick and efficient trip in for warranty maintenance. Good communication and excellent work done on my car. More

by SRGOBELI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DavidClinton Nasuwa
Jul 31, 2025 -

Crest INFINITI responded

Thank you for sharing your positive feedback! We're glad to hear that you had a quick and efficient trip in for your warranty maintenance. We appreciate you recognizing our team's communication and excellent work.

July 29, 2025

Experience was great. Easy to check in and easy to get the loaner car for the day. More

by LAURALEA124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Jul 30, 2025 -

Crest INFINITI responded

We are ecstatic to hear about your wonderful experience with us! It's fantastic to know that your check-in process went smoothly and that getting your loaner vehicle was hassle-free. We work hard to make every step of your service visit as convenient as possible, so your feedback truly means a lot to our team. Thank you for taking the time to share your positive experience at Crest INFINITI. We look forward to serving you again soon!

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