Crest INFINITI - Service Center

Crest INFINITI responded

Thank you for taking the time to share your feedback about your recent service visit. We appreciate your kind words about our dealership and professional staff. We understand your concerns about the detailing work not meeting your expectations for thoroughness, particularly with the exterior finish and interior details like cup holders. Your feedback helps us recognize where we can improve our attention to detail and ensure a more comprehensive cleaning service. We value your continued trust in bringing your vehicle to us, and we want to make sure every service meets the high standards you deserve. Your input about being more meticulous in our approach is valuable as we work to enhance our detailing services. To discuss your concerns further, please reach out to Randy Nabors at Rnabors@vtaig.com. Thank you, and we look forward to hearing from you.

Crest INFINITI responded

Thank you for taking the time to share your wonderful experience with us! We are delighted to hear that our service team was able to provide you with prompt care during your late afternoon visit. It means so much to us that you continue to expect and receive the excellent service that you know us for. Your loyalty and trust in our team truly make a difference, and we look forward to continuing to exceed your expectations in the future.

Crest INFINITI responded

Thank you for taking the time to share your positive experience with us, Natalie. We are delighted to hear that you consistently receive excellent treatment when you contact our service department. It's wonderful to know that Robert M has provided you with fair and honest service as your advisor. Your trust in our team means everything to us, and we appreciate your continued confidence in Crest INFINITI. We look forward to serving you again in the future.

Crest INFINITI responded

That's wonderful to hear! We're so glad you had an excellent experience with us. It's fantastic to know that our team was knowledgeable and courteous, and that Robert provided professional and thorough explanations of the service. We truly appreciate your recommendation and look forward to seeing you next time!

Crest INFINITI responded

Thank you for taking the time to share your wonderful experience with our service team. We are delighted to hear that you found our team members professional and courteous during your visit. It's fantastic that Dustin and Bryan Bannister provided you with such accommodating service - they truly represent the high standards we strive for at Crest INFINITI. We're especially pleased that our loaner car program proved valuable during your service appointment. We understand how important it is to keep you moving while we take care of your vehicle, and we're glad this service made your experience more convenient. Your feedback about our team's professionalism and the quality of service you received means a great deal to us. We appreciate your trust and look forward to continuing to provide you with exceptional service in the future.

Crest INFINITI responded

We are delighted to hear that our service staff was attentive during your visit. Your feedback about our team being ready to help when asked means a great deal to us. We truly appreciate you taking the time to share your positive experience and look forward to seeing you next time.

Crest INFINITI responded

We are delighted to hear about your positive experience with our staff! Your feedback about our team being pleasant and helpful means so much to us. Thank you for choosing Crest INFINITI and for sharing your experience with us. We look forward to seeing you next time!