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Crest INFINITI - Service Center

Frisco, TX

4.8
361 Reviews

361 Reviews of Crest INFINITI - Service Center

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March 23, 2025

Great service. Provided detail feedback of what was needed. I will definitely come back. Troy Dunn is awesome to work with. More

by JOHNSON_SHARON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Dunn
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Mar 24, 2025 -

Crest INFINITI responded

Thank you for the wonderful feedback! We’re so glad to hear that you received detailed feedback and that Troy made your experience awesome. We truly appreciate your trust and look forward to working with you again in the future!

March 23, 2025

No complaints. All was great from my perspective. Will keep coming back for service again. More

by KILGORE2911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Dunn
Report | Print
Mar 25, 2025 -

Crest INFINITI responded

Thank you for your feedback! We’re happy to hear that everything went well and that you’re satisfied with your experience. We look forward to continuing to serve you in the future!

March 22, 2025

Great service. Provided detail feedback of what was needed my attention. I will definitely come back. More

by polo_gz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert - Service department
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Mar 24, 2025 -

Crest INFINITI responded

Thank you for your kind words! We’re glad to hear that you were satisfied with the detailed feedback and service. We look forward to assisting you again in the future!

March 21, 2025

Crest is a fine dealership. All its people are first rate and always willing to help. More

by PLIPARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Brown
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Mar 24, 2025 -

Crest INFINITI responded

Thank you for your wonderful review! We’re glad to hear that you’ve had a positive experience with our team. We’re committed to providing top-notch service, and we truly appreciate your kind words. We look forward to assisting you again soon!

March 20, 2025

I was lucky enough to get my car serviced without an appointment. Everyone was super friendly and I got my car back before time frame. More

by IVNguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Mar 21, 2025 -

Crest INFINITI responded

We're so glad to hear you had such a positive experience! It's great that we could fit you in without an appointment and get your car back ahead of schedule. We really appreciate your kind words and look forward to helping you again in the future!

March 17, 2025

The service center was fine. However, the lady that set my appointment did not get the information correct. I was bringing my car in for a zagtec and oil change/15,000 mile check More

by MRSCALISE
Recommend Dealer
Yes
Employees Worked With
We did not use sales people
Report | Print
Mar 19, 2025 -

Crest INFINITI responded

Thank you for sharing your feedback! We’re glad to hear that the service center met your expectations. We are sorry to see that you are not fully satisfied with your experience, and we will make sure to improve our communication moving forward. If you'd like to discuss this further or need assistance with a loaner car, please don’t hesitate to reach out to us. We look forward to serving you again soon!

March 17, 2025

No comment, all was wery good , thank you for help,I will come next time. More

by KRZYSZTOF.ZURAW56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Brown
Report | Print
Mar 18, 2025 -

Crest INFINITI responded

Thank you for your feedback! We're so glad to hear that everything went well and that you had a great experience. We look forward to helping you again next time!

March 17, 2025

Crest again proves to be exceptional at servicing my car. After a busy Saturday they still washed my car. More

by LUCRETIA.CARROLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Key
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Crest INFINITI responded

Thank you for your great feedback! We’re so glad to hear that Crest continues to provide exceptional service for your car. It’s the little things, like washing your car after a busy day, that we hope make your experience special. We truly appreciate your loyalty and look forward to helping you again in the future!

March 16, 2025

Great dealership very friendly personable and willing to assist in anyway possible. This is the only dealership I frequent More

by M_WHITEHEAD61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor from Service
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Mar 18, 2025 -

Crest INFINITI responded

Thank you for the amazing review! We're so glad to hear that you had a great experience with us. We strive to be friendly, personable, and always ready to assist our customers in every way possible. We truly appreciate your loyalty and look forward to continuing to serve you in the future!

March 16, 2025

Derrick was very helpful and accommodating and was able to get my tire taken care of quickly! More

by lrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Report | Print
Mar 19, 2025 -

Crest INFINITI responded

We're glad to hear that Derrick provided prompt and accommodating service with your tire. Your experience is important to us, and we appreciate you taking the time to share your feedback.

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