Crest INFINITI - Service Center

Crest INFINITI responded

We understand your frustration with having to bring your vehicle back for service so soon after your recent visit. We know how inconvenient this must be for you. Your concerns about the charges are also important to us, and we want to make sure you feel confident about the value of our service. We would appreciate the opportunity to discuss your experience further and address your concerns directly. Please contact Randy Nabors at Rnabors@vtaig.com so we can work together to resolve this matter. We value your feedback and want to ensure you have a positive experience with us moving forward.

Crest INFINITI responded

Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that your entire visit exceeded your expectations from beginning to end. It's fantastic to know that our team made such a positive impression during your drop-off experience. We're especially pleased that Robert provided you with the friendly service and thorough explanations you deserved. Your kind words mean so much to our team, and we truly appreciate your trust in us. We look forward to welcoming you back soon!

Crest INFINITI responded

Thank you for sharing your positive experience with us. We are delighted to hear that our team provided you with such welcoming and supportive service. It means so much to know that your experience went smoothly and that our staff made the extra effort to assist you. Your feedback about our helpful approach truly brightens our day. We appreciate you taking the time to share your thoughts and look forward to continuing to serve you with the same level of care.

knshel responded

Great service and very friendly people. They were very helpful

Crest INFINITI responded

Thank you for giving us another opportunity to serve you and for sharing your positive experience with us. We understand that your previous impressions had kept you away, and we truly appreciate you deciding to visit Crest INFINITI again this year. It's wonderful to hear that Robert provided you with immediate assistance and made your service experience smooth and straightforward. We're pleased that the changes you noticed in our service team have made a positive difference in your overall experience. Your feedback means a great deal to us, and we look forward to continuing to provide you with the quality service you deserve on your future visits.

Crest INFINITI responded

Thank you for sharing your positive experience with our service team. We are pleased to hear that you consistently receive excellent care for both you and your vehicle. It's wonderful to know that our team members go above and beyond to ensure your satisfaction, including providing you with quality loaner vehicles when needed. Your feedback about the attentive service you receive means a great deal to us. We appreciate your continued trust in Crest INFINITI and look forward to maintaining this high level of service for you in the future.

Crest INFINITI responded

Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that our service met your expectations and that you were greeted promptly despite arriving early for your appointment. It's fantastic to know that your oil change and tire rotation were completed efficiently and that our waiting area provided the perfect environment for you to handle your work responsibilities. We take great pride in maintaining a friendly and attentive team, and your feedback confirms that we are delivering the level of care our customers deserve. We truly appreciate your business and are thrilled that you are so satisfied with your decision to purchase your vehicle with us.

Crest INFINITI responded

Thank you for taking the time to share your experience with us. We are thrilled to hear that you consider us the top dealership in the DFW area and that we have consistently provided you with respectful service that meets your specific needs. Your feedback about our accommodating approach and how easy we make it to address vehicle-related concerns means so much to our team. We truly value customers like you who recognize our commitment to creating a welcoming environment for vehicle servicing. It brings us great joy to know that every visit has been pleasant for you. We look forward to continuing to provide you with the exceptional service experience you have come to expect from Crest INFINITI.

Crest INFINITI responded

Thank you for sharing your wonderful experience with our service department. We are thrilled to hear that you found our team to be thorough and appreciated how we kept you informed throughout the entire service process. It means so much to know that the quality of care you received stood out as exceptional. We take great pride in going the extra mile for our customers, and we're glad that our convenient transportation service made your visit even more seamless while you were working nearby. Your feedback truly highlights what we strive to deliver every day - outstanding service that exceeds expectations.

Crest INFINITI responded

Thank you for taking the time to share your wonderful experience with us, Stephanie. We are thrilled to hear that Robert provided you with such exceptional service. It sounds like his friendly approach and consistent communication made a real difference in your experience. Your feedback about his personable nature and timely updates means so much to our team. We truly appreciate your trust in choosing us for your automotive needs and look forward to continuing to serve you with the same level of excellence.

Crest INFINITI responded

Thank you for taking the time to share your positive experience with us. We are pleased to hear that you found our service adviser to be courteous and that your work was completed in a timely manner. Your recognition of our team's efforts means a great deal to us. We take pride in maintaining high standards and providing quality service to each of our customers. We appreciate your confidence in Crest Infiniti and look forward to serving you again during your next visit.