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Crest INFINITI - Service Center

Frisco, TX

4.8
506 Reviews

506 Reviews of Crest INFINITI - Service Center

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July 01, 2025

Excellent service, knowledgeable and courteous team. Robert was very professional and thorough explaining the service. Great experience. I definitely recommend Crest Infiniti. More

by gonzalez6w6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Moler
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Jul 09, 2025 -

Crest INFINITI responded

That's wonderful to hear! We're so glad you had an excellent experience with us. It's fantastic to know that our team was knowledgeable and courteous, and that Robert provided professional and thorough explanations of the service. We truly appreciate your recommendation and look forward to seeing you next time!

July 01, 2025

The Service team is professional and courteous! Dustin and Bryan Bannister were great to work with. Very accommodating. Love the loaner car option provided by Crest. Very important when extensi More

by LINDA.PREMIERREALTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin, Bryan Bannister
Report | Print
Jul 09, 2025 -

Crest INFINITI responded

Thank you for taking the time to share your wonderful experience with our service team. We are delighted to hear that you found our team members professional and courteous during your visit. It's fantastic that Dustin and Bryan Bannister provided you with such accommodating service - they truly represent the high standards we strive for at Crest INFINITI. We're especially pleased that our loaner car program proved valuable during your service appointment. We understand how important it is to keep you moving while we take care of your vehicle, and we're glad this service made your experience more convenient. Your feedback about our team's professionalism and the quality of service you received means a great deal to us. We appreciate your trust and look forward to continuing to provide you with exceptional service in the future.

June 30, 2025

Service staff was good and attentive. They are ready to help when asked and on prompt. More

by SATHESH.STONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor
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Jul 08, 2025 -

Crest INFINITI responded

We are delighted to hear that our service staff was attentive during your visit. Your feedback about our team being ready to help when asked means a great deal to us. We truly appreciate you taking the time to share your positive experience and look forward to seeing you next time.

June 30, 2025

Staff is always pleasant and helpful. They make sure to explain to each service to me. More

by MJCPOLANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DavidClinton Nasuwa
Report | Print
Jul 08, 2025 -

Crest INFINITI responded

We are delighted to hear about your positive experience with our staff! Your feedback about our team being pleasant and helpful means so much to us. Thank you for choosing Crest INFINITI and for sharing your experience with us. We look forward to seeing you next time!

June 29, 2025

Valet service to pickup my vehicle was timely and I was kept informed about my pickup and delivery. More

by ODONNELLDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert moler, DavidClinton Nasuwa
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June 28, 2025

They went above and beyond and making sure that we were taking care of. Hard to find in the car business these days! Thank you for the five star treatment. More

by steveoden3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Simmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Beiriger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DavidClinton Nasuwa
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June 28, 2025

I’ve always had a phenomenal experience with Crest Infiniti. Troy Dunn and his team are thorough, quick and have great communication. Highly recommend! More

by BRIANTUTT22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Dunn
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June 28, 2025

Tony was great about keeping me informed about the status of my repair and talking through the proposed work! He was friendly and let me know quickly when my car would be ready. He was a pleasure to work w More

by HOLLYTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony in service at Crest Infiniti
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June 26, 2025

Robert is A ROCKSTAR + helped make life better when my car went NO AC in 100 degree temps IN TEXAS!!! He's professional, funny, efficient, patient with old ladies who can't work there CarPlay and much mo More

by Bgolden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Mohler, DavidClinton Nasuwa
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Jun 27, 2025 -

Crest INFINITI responded

Thank you for sharing such a wonderful review! We're thrilled to hear that Robert provided professional, patient, and efficient service, especially during those challenging Texas heat conditions. It’s fantastic to know that his care and support keep you coming back to Infiniti. We truly appreciate your loyalty and kind words, and we look forward to continuing to take great care of you!

June 25, 2025

Hi, I always got it. Good service. I appreciate that for mechanics advisor and manager. More

by MJKWIATKOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DavidClinton Nasuwa
Report | Print
Jun 26, 2025 -

Crest INFINITI responded

Thank you for your kind words! We're glad to hear you've consistently received good service and that our mechanics, advisor, and manager have made a positive impression. Your appreciation means a lot to the team, and we look forward to continuing to provide you with excellent service.

Jun 26, 2025 -

Crest INFINITI responded

Thank you for your kind words! We're glad to hear you've consistently received good service and that our mechanics, advisor, and manager have made a positive impression. Your appreciation means a lot to the team, and we look forward to continuing to provide you with excellent service.

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