Back

Crest INFINITI - Service Center

Frisco, TX

4.8
529 Reviews

529 Reviews of Crest INFINITI - Service Center

Sort by
July 10, 2025

Exceptional! !! Troy is always so nice and personable! From start to finish he communicates well. The whole process is very quick and always gives a loaner to driv More

by JENNIFER@3BBARN.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Dunn
Jul 16, 2025 -

Crest INFINITI responded

Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that Troy provided such outstanding service throughout your visit. It's great to know that his friendly and personable approach made such a positive impression, and that he kept you well-informed during the entire process. We take pride in making things quick and convenient for our customers, including providing loaner vehicles when needed. Your feedback about Troy's excellent communication and the smooth service experience means a lot to our team. We truly appreciate your business and look forward to serving you again in the future.

July 10, 2025

The whole team was so friendly and helpful. I felt like a well taken cared of customer More

by NMILLE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Dunn
Jul 16, 2025 -

Crest INFINITI responded

Thank you for sharing your wonderful experience with us! We're delighted to hear that our team made you feel welcomed and well cared for during your visit. Your kind words about our friendly and helpful approach mean so much to us. We strive to provide exceptional service to every customer, and it's rewarding to know we succeeded in making your experience a positive one. We truly appreciate you taking the time to share your feedback and look forward to serving you again.

July 10, 2025

Easy and courteous. It is silly to require a minimums amt of words here though. While the service is good, the expectation of mandatory free-form write-up’s is egregious More

by DOUGBURR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
Jul 17, 2025 -

Crest INFINITI responded

Thank you for taking the time to share your experience with us. We truly appreciate your feedback about our easy and courteous service. It means a lot to know that our team provided you with a positive experience. We understand your perspective regarding the review platform requirements. Unfortunately, that is not something that we at the dealership have control over. You are always welcome to leave your review on other review sites that do not have a minimum word requirement. Your honest feedback about both our service and the review process itself is valuable to us. We are grateful that despite the platform constraints, you chose to share your thoughts about the quality service you received. Thank you for choosing Crest INFINITI, and we look forward to serving you again in the future.

July 07, 2025

a job well done. my car was serviced very well and on time .Andrew was very helpful More

by MUNIU_2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, DavidClinton Nasuwa
Jul 15, 2025 -

Crest INFINITI responded

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that your vehicle service was completed to your satisfaction and delivered promptly. It's wonderful to know that Andrew provided you with excellent assistance throughout your visit. Your feedback about the quality of our service means a great deal to our team. We look forward to continuing to provide you with the same level of exceptional service for all your automotive needs.

July 06, 2025

The best service and loaner car team. I do not take my car anywhere else. I trust Randy, Troy, Dustin and Robert with my car. More

by JanMarie Yancovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy, Randy, Dustin, Robert
Jul 15, 2025 -

Crest INFINITI responded

Thank you for your wonderful feedback about our service department and loaner car team! We are thrilled to hear that you consistently choose us for your automotive needs and have built such trust with Randy, Troy, Dustin and Robert. Your confidence in our team means everything to us. We appreciate your loyalty and look forward to continuing to provide you with the exceptional service experience you deserve.

July 06, 2025

Robert listened well to what I was experiencing with my vehicle. He got me an unplanned loaner and resolved my car issues. More

by Kimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Beiriger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert, DavidClinton Nasuwa
Jul 15, 2025 -

Crest INFINITI responded

Thank you for sharing your positive experience with us, Kimberly. We are delighted to hear that Robert provided you with excellent service by listening carefully to your vehicle concerns. It's wonderful that he was able to arrange a loaner for you and successfully address all the issues with your car. Your feedback about Robert's attentive approach and problem-solving skills means a great deal to our team. We appreciate you taking the time to recognize his dedication to ensuring your satisfaction and getting you back on the road smoothly.

July 06, 2025

I am very happy with the service. My car feels like new as always. Thank you. More

by Oscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Moler
Jul 15, 2025 -

Crest INFINITI responded

Thank you for sharing your wonderful experience with us, Oscar. We are delighted to hear that you are pleased with the service you received. It brings us great satisfaction to know that your vehicle feels refreshed and well-maintained after your visit. Your kind words mean a lot to our team, and we truly appreciate your continued trust in our services.

July 05, 2025

My experience was great dropping my QX55 and picking up a loaner car while my vehicle was being serviced for oil change, tire rotation, engine filter replace and paint sealant applied. Bryan Bannister was my More

by CANDIS_DIXSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tux Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Crest INFINITI responded

Thank you for sharing your wonderful experience with us! We are delighted to hear that your QX55 service visit went smoothly from start to finish. It sounds like Bryan Bannister provided you with excellent care and kept you well-informed throughout the entire process while your vehicle received its oil change, tire rotation, engine filter replacement, and paint sealant application. We truly value customers like you who take the time to recognize outstanding service. Your feedback means a great deal to our team, and we look forward to serving you again in the future.

July 04, 2025

Always do a great job when I go there. Service is on point always on More

by Special7K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DavidClinton Nasuwa
Jul 14, 2025 -

Crest INFINITI responded

Thank you for taking the time to share your positive experience with us. We truly appreciate your recognition of our team's consistent efforts to provide excellent service. It means a great deal to know that you can count on us every time you visit. Your loyalty and trust in our services motivate us to continue delivering the quality experience you have come to expect. We look forward to serving you again soon.

July 04, 2025

I have always received impeccable service at this dealership! Great advisors! Keep it up, Crest Infinity! More

by nikkih120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Brown in Service
Jul 14, 2025 -

Crest INFINITI responded

Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that you have consistently received excellent service at our dealership. Your kind words about our advisors mean so much to our team. We truly appreciate your loyalty and trust, and we look forward to continuing to provide you with the outstanding service you deserve.

...
9
...