
Crestmont Buick GMC
Beachwood, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Ken Robinson is Awesome. Made experience smooth and easy!!! Love my new Car. Thank you!! Made experience smooth and easy!!! Love my new Car. Thank you!! More
Car purchase and trade-in went very well. Everything that I would expect from the transaction, including extended warranty transaction was completed as I would have expected Everything that I would expect from the transaction, including extended warranty transaction was completed as I would have expected More
I loved working with Ashley! She as very professional and courteous! She would be the reason that I would come back. She as very professional and courteous! She would be the reason that I would come back. More
Very professional and courtesy seems the sell person. Darrien was very honest and he was straightforward telling me about the vehicle. That was the reason why I purchased the vehicle. Darrien was very honest and he was straightforward telling me about the vehicle. That was the reason why I purchased the vehicle. More
I made an appointment for an oil change on the GMC app, but when I arrived, my appointment was nowhere to be found in the system. Sean, who worked in the service department said don’t worry about it. We’ll but when I arrived, my appointment was nowhere to be found in the system. Sean, who worked in the service department said don’t worry about it. We’ll get you in, and he did. He really should get your dealership to talk to the app because people use that more than anything else to make appointments. I do want to say a word aboutSean He was amazing and helpful and informative. He is a great face for your dealership. He should be applauded for his ability to deal with customers. We need more people like Sean out in the workforce so big shout out to him More
Everything went smoothly Everything went smoothly I had no problems. But once I got home I had to blow the horn and come to find out the horn doesn't work. So when I called back I had to make a appointment no problems. But once I got home I had to blow the horn and come to find out the horn doesn't work. So when I called back I had to make a appointment which I didn't like because I thought it would of been a quick fix. Now I have to wait until Wednesday and I won't know my work schedule for next week until Monday. More
Chuck was nice, he tried to work with us on the deal. I wish there were a few extra things he could have assisted with dealing with the knowledge of the car I wish there were a few extra things he could have assisted with dealing with the knowledge of the car More
Ashley offered supreme customer service. Everything was explained in great detail and the follow up was appreciated as well. We were in/out in a timely fashion. Everything was explained in great detail and the follow up was appreciated as well. We were in/out in a timely fashion. More