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Crestmont Buick GMC
Beachwood, OH
521 Reviews
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Our team is committed to providing you with the highest standard of customer service. We look forward to meeting you and helping you find your dream car, truck, or SUV near Cleveland. If you're ready to get behind the wheel of a new or pre-owned vehicle, begin browsing our available inventory online and schedule a test drive in Beachwood today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 521 reviews
July 11, 2025
Good service and excellent customer service very nice and helpful to there customers would recommend to them helpful to there customers would recommend to them More
by davisanita11
Verified Customer
July 10, 2025
The staff and service is very professional. I will return to this dealership. The site is clean and comfortable. I will return to this dealership. The site is clean and comfortable. More
by tamikamckinley
Employees Worked With
July 07, 2025
Short handed Too much turn over at this dealership. Worked with three different service managers in just a little over 3 months. They take a long time to follow up because of shortage of people. Worked with three different service managers in just a little over 3 months. They take a long time to follow up because of shortage of people. More
by rachel_longsworth
Employees Worked With
Many people
July 04, 2025
Disappointed after the sale. Not much cooperation No returned calls Not much help getting a owners manual for the car. Shocked at the price they were asking for my truck a Not much cooperation No returned calls Not much help getting a owners manual for the car. Shocked at the price they were asking for my truck after what I was given on the trade. Makes me believe I paid to much for what I purchaaed. More
by timothywoody
Employees Worked With
Chuck and Travis
July 03, 2025
Communication from the service department was poor. It took 3 weeks to get the work completed and I was provided a loaner after 2 weeks without a vehicle. The work that they did on the car was fine. It took 3 weeks to get the work completed and I was provided a loaner after 2 weeks without a vehicle. The work that they did on the car was fine. More
by dmbarke
Employees Worked With
Service Department
July 01, 2025
The truck is purchased was not inspected i only have the truck for about 3 weeks the previous owner had a dog im still cleaning dog hair and the smell the front brakes are making noises i can't get the tire truck for about 3 weeks the previous owner had a dog im still cleaning dog hair and the smell the front brakes are making noises i can't get the tires off wasn't it supposed to get an inspection? More
by Robert
Employees Worked With
Travis
July 01, 2025
I am pleased with my customer experience. I will return and give recommendations to others. I will return and give recommendations to others. More
by tamikamckinley
Employees Worked With
