Crestmont Buick GMC

I received prompt and courteous attention from the service department at Crestmont Buick. On my recent visit, Max made sure to help me in a timely manner - much appreciated! service department at Crestmont Buick. On my recent visit, Max made sure to help me in a timely manner - much appreciated! More

Chuck at Beachwood buick was excellent customer service he is #1 thank you Mrs Davis he is #1 thank you Mrs Davis More

My experience was average because I asked Connie when I arrived for a car wash and she told me okay she will get that done for me after my service was complete. My service was completed I returned to my ve arrived for a car wash and she told me okay she will get that done for me after my service was complete. My service was completed I returned to my vehicle and it was still dirty when I looked at it. Connie stared to me did I want a car wash. I stated I asked you about a car wash when I arrived for serrvice 'Connie stated to me she forgot.' So I had to sit and wait 20-30 more minutes. More

Friendly staff It was easy to schedule an appointment and my car was checked in right away my car was checked in right away More

Was in a tight time situation and Ashley did an excellent job getting me logged in and the repair done quickly. Amazing service! Thank you, Ashley, and thanks to the great staff! - T job getting me logged in and the repair done quickly. Amazing service! Thank you, Ashley, and thanks to the great staff! - T More

The customer service at this Buick location was amazing! I'll definitely be back again. I'll definitely be back again. More

Ryan was helpful and very patient. I wasn’t sure on color etc..Ryan also explained how everything worked I wasn’t sure on color etc..Ryan also explained how everything worked More

Had an issue with stabilatrak Took some time but they got it fixed It's running great now it fixed It's running great now More

The representative Ken Robinson is the best employee that you have there. He's very professional and made the process easy!!!🙏🏾🤗 you have there. He's very professional and made the process easy!!!🙏🏾🤗 More

I am forced to revise my prior review. .i am not happy with the post sale customer service at this dealership. Missteps happened , and I was willing to look the other way, but when they co .i am not happy with the post sale customer service at this dealership. Missteps happened , and I was willing to look the other way, but when they continue happening , that is a problem. 1)sales team didn't print and put a temp tag on delivered car we just bought and drove home:, luckily I had a printer and was able to print my own copy and attach myself. 2)waited all day for something important I needed to sign to be emailed , never got it so I had to call buisness mgr. they said they were so busy and forgot also there Docusign wasn't working could we come in to sign? I called back with a specific time and date and they promised they would be ready for us . This was inconvenience to start, had to drive 1.5 hrs round trip after working 13 hrs and being up 27 hr..Got there and no paperwork available to sign, business mgr off, nobody else knew anything about any documents for us to sign. Huge waste of our time and energy.my husband was livid!Poor service after the sale is done . More