Crestmont Buick GMC
Beachwood, OH
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I really hate leaving a review like this because I understand that life happens. However, after having to take the car to the dealership for the same problem 4 times, and when they finally fixed the understand that life happens. However, after having to take the car to the dealership for the same problem 4 times, and when they finally fixed the car, the representative was rude. She threw her coworker under the bus and blamed him, made me feel bad for having an issue with my 2025 vehicle. I definitely would not recommend them for service for your vehicle. The Sales team amazing, and ironically the Service Manager seems to be nice as well, but I would buy my car there and have it serviced somewhere else. More
After receiving an estimate for the repairs, I asked them to check to see if the repair was under warranty. They found that it was under warranty and my bill for the repair was $0.00. to check to see if the repair was under warranty. They found that it was under warranty and my bill for the repair was $0.00. More
Very helpful, very understanding Very helpful and extremely understanding. Took the time to listen, showed patience, and genuinely cared about addressing my needs. extremely understanding. Took the time to listen, showed patience, and genuinely cared about addressing my needs. More

