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Crestmont Buick GMC - Service Center

Beachwood, OH

4.0
235 Reviews

235 Reviews of Crestmont Buick GMC - Service Center

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May 20, 2025

Ashley was very helpful and attentive. She provided updates while I waited for my car. More

by acarter2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley in Service dept.
May 17, 2025

Working with Lance and the other members of the Service Department was a pleasure. After my car experienced some sudden unexpected issues, I was able to have it worked on immediately. While it actually t More

by CHRISLAW03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Richardson
May 13, 2025

Service was canceled several times! I was disappointed because employees called off both time I was rescheduled! More

by craigskidz22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley
May 06, 2025

The service department extended itself to complete my service needs. They kept me informed of the progress and the amount of wait time for completion More

by BADEN5540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : EVON OWENS
May 03, 2025

I Brought my vehicle in they were able to rotate my tires and check my brakes in no time at all. I waited in the waiting area drinking my coffee that I got there More

by ALAHILLPJ
Recommend Dealer
Yes
Employees Worked With
Lance
April 30, 2025

Always cordial and welcoming! Because I am handicapped, I require more time to move around. The staff are very patient with me. More

by Patricia
Recommend Dealer
Yes
Employees Worked With
Don't remember his name, but he was extremely kind and polite.
April 30, 2025

I had a great experience with the auto repair service at Crestmont dealership. My advisor Ashley, was professional, friendly, and kept me updated throughout the entire process. My vehicle was repaired quick More

by teacherLady
Recommend Dealer
Yes
Employees Worked With
Ashley
April 29, 2025

Lance was very attentive and to the point. He made sure everything was OK before I left. More

by roberthmurray
Recommend Dealer
Yes
Employees Worked With
LANce
April 26, 2025

Lance was VERY accommodating and honest and I appreciate that very, very much!Tgank you More

by mmontesanto
Recommend Dealer
Yes
Employees Worked With
Lance
April 26, 2025

The service apartment was very helpful and I was glad, my car was maintained well, I give it a tumm up Thanks More

by na13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who help me
2
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