Crestmont Hyundai

Very helpful, explained everything They were very busy the day I brought in my vehicle, it took a little longer to look at my vehicle.Skyler was very apologetic and made it right by keeping me informed an the day I brought in my vehicle, it took a little longer to look at my vehicle.Skyler was very apologetic and made it right by keeping me informed and reaching out to me to get my vehicle in and out as quickly as possible More

The clerk was helpful and courteous. The car was returned cleaner than it went in. And the wait was very acceptable. The car was returned cleaner than it went in. And the wait was very acceptable. More

I recently bought a used car at another dealership and wanted my vehicle checked over, and the tires rotated. I had an appointment and was waiting. The minimal service requested took nearly two hours to c wanted my vehicle checked over, and the tires rotated. I had an appointment and was waiting. The minimal service requested took nearly two hours to complete. Also, most likely a Hyundai software issue, the recommended service on my EV included an engine oil change and rear differential service. (Neither applies to EVs, but were still on the list until I mentioned them.) More

Aaron Patterson and Thomas Owens were very good at their jobs and services was very good jobs and services was very good More

My oil change was scheduled for 12:15pm I arrived about 12:10pm and pulled in to the bay! After about an hr and 1/2 I inquired about how much longer and was told it wouldn't be much longer! Well I finally 12:10pm and pulled in to the bay! After about an hr and 1/2 I inquired about how much longer and was told it wouldn't be much longer! Well I finally left at 4:07pm my oil change was paid for, but when I asked how long an oil change normally takes so I can prepare better next time I was told 1hr and 15min... well I was there long enough for 3 oil changes to be completed and feel as if I should've been compensated for the present oil change as well as the next two since the time I spent there was long enough for 3 oil changes to have been done! I was on my lunch break I ended up having to take a 1/2 day of vacation after being there for 4hrs and I had an appointment I could understand had I been a walk in and it took that long! Also feel as if someone should have been coming to be about the time it took instead of me having to inquire on my own! More

Take time with you, help at the service desk w little things like putting back sit back to proper setting. Explain service completed. things like putting back sit back to proper setting. Explain service completed. More

They have been wonderful as to why I drive 40 min to go there. From service to sales .... attention and courtesy is great. there. From service to sales .... attention and courtesy is great. More

great service but long wait for appt. friendly and thorough. nice waiting area too. thanks! friendly and thorough. nice waiting area too. thanks! More

They had my car for about a week because they didn't have my part. I went without a loaner car and had to figure out how to get to work. I also wanted something else fixed but they told me it wasn't under wa my part. I went without a loaner car and had to figure out how to get to work. I also wanted something else fixed but they told me it wasn't under warranty and would cost $600 More

The best. They went the next step above and beyond. They know how important customer service is. They went the next step above and beyond. They know how important customer service is. More