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Crestview Cadillac, Inc. - Service Center

Rochester, MI

4.5
742 Reviews

742 Reviews of Crestview Cadillac, Inc. - Service Center

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July 03, 2025

Booked my appointment in advance. When I arrived I was told there was no way they were getting to my car. Would have been nice if they called in advance as I arranged my day around th More

by kristiburgess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Farmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

Service is always. Excellent. They have taken good care of my car for several years. More

by richardwig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

Always great service and never disappointed. Top notch advisors that’s very knowledgeable and explains every concern 💯 More

by ARCJEALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bri Zumkeller
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

Had an amazing experience with Crestview. Tony and Bri were 2 of the most professional service employees I've had the pleasure of working with. My vehicle unfortunately was part of the cata More

by sfrost01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bri Zumkeller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

They tried to quickly fix my Lyriq without doing a history check on what had be done previously. I informed them before and after. My Lyriq issue remains and requires more work and another visit. More

by aking4870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Farmer
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Quick and friendly service. ...everything was wonderful and I am happy with the sevice. Thanks! More

by keeptheclient
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

As usual, the service was superior and my issues were resolved completely and to my satisfaction. More

by DTRIN50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

Efficient and timely service. Friendly toward me personally. Washed car before I left. Didn't over charge me. More

by jamesblundo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Young
June 18, 2025

Very helpful and able to reschedule our appointment when the transport was a few days late bringing my car to me. More

by LCTTIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Young
June 17, 2025

Ron is great! Would recommend him and the service team to anyone. Very happy with the dealership. Always great service every time I’ve been there. More

by Cb1focus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Sacks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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