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Crestview Cadillac, Inc. - Service Center

Rochester, MI

4.5
709 Reviews

709 Reviews of Crestview Cadillac, Inc. - Service Center

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April 28, 2025

Service beyond expectations; Ron Farmer provided excellent customer service; service mechanics were able to handle multiple requests within the day. Thank you ladies and gentlemen! Thanks again Ron More

by Rich N.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

Excellent service. The staff is always super efficient and always concerned about my needs. Excellent More

by jorgefiligrana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2025

This was the best! ! I was using another dealership for service, the availability and service time was always too long. With Crestview Cadillac from my first call they w More

by D Santiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Crestview was great to work with for my service experience. The real star of the show Bri who helped out with keeping me in a loaner while my vehicle was in service for an extended period. Bri wa More

by sfrost01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bri!
April 23, 2025

Very convenient. Friendly staff. The only thing i noticed was that some of the fluids were not topped off. Not sure if that came along with the oil change. More

by ericleesmith1896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2025

They were great and very timely, using my rewards points for my oil change that I did not even know I had. More

by Jchristunas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

They completed service on my car, but the communication was not great. I had to call for updates on the problem and work. I had to rent a car because the work couldn’t be done when stated. More

by IVYNATE531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

Always get a very friendly greeting and get quick service and always appreciate my car getting washed. More

by ilona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

Guys were great. got me right in - communicated throughout the working and delivered the vehicle as promised. More

by AFNUGENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Griffin
April 14, 2025

Professional and friendly service team! ! Always greeted with a smile and a car wash every visit. More

by rngrbri@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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